Franchise Area Manager – Inland (Gauteng) at West Coast Personnel

• An established automotive battery retail franchise network is looking for a commercially minded Franchise Area Manager to support and develop its Inland operations.
• This hands-on role combines multi-store operational support, franchisee relationship management, training and business development. You will work closely with business owners and store teams to improve performance, maintain standards and successfully launch new stores.

Key Responsibilities:

• Build strong franchisee relationships and conduct regular store visits.
• Improve sales, product uptake and operational performance.
• Conduct store audits, monitor compliance and follow up on corrective actions.
• Train and coach franchisees and store teams on products, systems and customer service.
• Coordinate new store setup, launch readiness and post-opening support.
• Identify and develop new franchisees, locations and growth opportunities.
• Maintain accurate records, report on performance and recommend process improvements.

Minimum Requirements:

• At least 5 years’ experience in retail, franchise operations, sales, operations management or business development.
• Proven sales and business development experience.
• Experience in store openings, operational implementation, training, coaching and audits.
• Franchise experience is highly advantageous; multi-site retail experience is preferred.
• Automotive, battery, FMCG or related retail experience is advantageous.
• A diploma or equivalent qualification in Business Administration, Retail Management, Sales, Marketing, Operations Management or a related field is preferred.
• Strong Microsoft Office, Excel and reporting skills.
• Ability to analyze business performance and apply sound commercial principles.
• Excellent communication, presentation and relationship management skills.
• Ability to influence business owners and store teams, address non-compliance and manage competing priorities.
• Willingness to travel extensively across the Inland region.