Fraud Officer at Flash Group

RESPONSIBILITIES:

• Responsible to develop and implement best in class Fraud detection & prevention strategies, frameworks and processes for the Flash Group
• Responsible to assist in ensuring compliance to internal processes and policies, applicable laws and regulations, across the group.
• Responsible to develop fraud prevention strategies that are in line with best practices in the Fintech industry.
• Liable to support the implementation of the Locstat Fraud system and other analytics solutions throughout the footprint.
• Be able to prioritize work depending on business needs and keeping stakeholders aligned at all times.
• Support team members’ growth and career development
• Give regular and clear feedback around each team member’s performance.
• Build and maintain key relationships across the business in order to align with and best understand the varying departments.
• Stay on top of fraud trends, best practices and technologies by doing regular research and attending webinars, conferences and communicate these trends/findings to key role players.
• Drive the strategy of the fraud detection system and collaborate with the Data teams to request and prioritize development of the system’s functionality and detection models.
• Lead the team in performing fraud risk assessments across the business to identify and evaluate fraud risks and the necessary controls to be put in place.
• Advise on fraud risks in the design of projects across the business.
• Represent the fraud team at various meetings and present to various internal and external stakeholders.
• Responsible for reporting fraud incidents and updates to Exco and Pepkor.
• Review and draft fraud related policies, annual plans, operating or working procedures / manuals.
• Respond to inquiries of business units regarding fraud risk management issues.
• Create and maintain a positive and inspired team culture.
• Run campaigns, host information sessions and so on, to create fraud awareness amongst Flash employees, partners and customers.

MINIMUM REQUIREMENTS:

• 8+ years of experience in fraud investigations and driving fraud detection and mitigation strategies (experience within data intensive industries such as banking or financial services is preferred)
• 2+ years’ experience in developing fraud strategies, processes and policies
• Certified Fraud Examiner (CFE), Forensic Practioner (FP)SA Designation or other relevant tertiary qualification
• Experience leading a team and developing a team strategy

SKILLS:

• Experience using a wide variety of software packages (i.e. Word processing, spreadsheets and databases) with a strong emphasis on analytical software including Excel and Microsoft Power BI
• Excellent communication (verbal and written) and presentation skills
• Comfort working in a dynamic, fast moving company
• Experience with influencing stakeholders and working closely with them to determine acceptable solutions
• Strong leadership skills