Fraud & Risk Specialist at Hollywoodbets

Skill Set

• Fraud detection and investigation
• Risk assessment and mitigation
• Regulatory compliance 
• Analytical thinking
• Communication and reporting
• Collaboration and stakeholder management
• Attention to detail and discretion
• Technical proficiency (e.g., fraud detection tools, Excel, SQL, BI tools)

Responsibilities

Fraud Detection & Prevention

• Monitor customer transactions for suspicious betting patterns, chargebacks, and identity theft.
• Use fraud detection tools, data analytics, and manual investigation to identify irregular activity.
• Block or restrict accounts where fraudulent activity is suspected.
• Develop and refine fraud detection rules, alerts, and monitoring processes.

Risk Management

• Conduct ongoing risk assessments across sportsbook and casino operations.
• Recommend and implement controls to reduce fraud exposure and operational risks.
• Collaborate with IT, Compliance, and Operations teams to strengthen risk frameworks.
• Produce detailed risk reports with key fraud trends and mitigation strategies.

Investigations & Reporting

• Lead investigations into fraudulent cases, collating evidence for internal decision-making or law enforcement.
• Prepare reports for senior management and regulatory bodies (e.g., FSCA, NGB, FIC).
• Maintain accurate records of fraud cases, resolutions, and lessons learned.

Compliance & Regulation

• Ensure compliance with South African gambling regulations (NGB, provincial gambling boards, FIC Act, POCA, etc.).
• Support AML/CTF monitoring, including suspicious transaction reporting (STRs).
• Work with the Compliance team to align fraud strategies with licensing and legal requirements.

Stakeholder Engagement

• Provide fraud training and awareness to frontline teams.
• Work with payment providers, banks, and external partners to resolve fraud-related issues.
• Assist customer support in resolving disputes involving fraud-related complaints.

Performance Metrics

• Reduction in fraudulent transactions and financial losses.
• Timeliness and accuracy of fraud investigations.
• Compliance with regulatory and audit requirements.
• Effective collaboration with internal teams and external partners.
• Continuous improvement of fraud prevention strategies.
• Ability to handle sensitive information with discretion.

Qualifications

• Bachelor’s degree in Risk Management, Finance, Forensics, or related field
• 3–5 years’ experience in fraud detection, risk management, or compliance (preferably in gambling, financial services, or fintech).
• Knowledge of South African gambling regulations and AML/CTF legislation.
• Experience with fraud detection software, data analytics tools, or case management systems.

Apply Before 10/17/2025