Freight Forwarder, Air Export, Sky Services at DSV

Main Purpose of The Role:

• Communication with clients, airlines, and all relevant departments.
• Airline reservations and bookings
• Completion of all export / import documents as prescribed by relevant local and international authorities.

Minimum Requirements

• Minimum of 5 experience years as export controller in Perishable Airfreight exports and / or imports.
• Excellent understanding of industry and related job requirements for Freight Forwarding.
• Geographical knowledge and familiar with airline routes and capabilities.
• Strong persuasive and organizational skills.
• Ability to liase effectively with clients and airlines, both telephonically and via e-mail.
• Detail orientated and ability to work under pressure.
• Ability to lead.

Duties and responsibilities

• Processing / issuing of all export documentation: AWB, SAD, Phytosanitary certificate, PPECB, COO’s, etc.
• Airline bookings as per rate agreements
• Liaising with clients via e-mail, and telephonically
• Maintaining of bookings lists
• Daily tracking of shipments
• Updating clients on status of shipments
• Daily shipment / warehouse planning
• Liaising with warehouse regarding deliveries / collections
• SARS acquittals

Skills/Competencies

• Strong communication and relationship building skills, both verbally and written.
• Ownership and self-motivation, to ensure any challenge is addressed immediately and resolved as soon possible.
• Having all round understanding of the airfreight function to ensure solutions can be provided in a timely manner.
• Ability to work under pressure.
• Positive outlook and team player
• Results, quality and detail driven.
• Self-confident and resilient.

Qualifications

• Matric – Essential
• Computer packages
• Excellent knowledge on Excel/ Word/ Windows/ Office/ Outlook
• Competent knowledge on CargoWise1 / ShipShape