Freight Forwarder, Air Export, Sky Services - Kempton Park at DSV

Main Purpose of The Role

• Completion of all export / import documents as prescribed by relevant local and international authorities.
• Communication with clients, airlines, and all relevant departments.
• Airline reservations and bookings

Job- Related Requirements

• Matric 
• Minimum of 1-2 years’ experience in air freight exports and / or imports.
• General understanding of industry and related job requirements for freight forwarding.
• Ability to liaise effectively with clients and airlines, both telephonically and via e-mail.
• Processing of export related documents, i.e., AWB, SAD500, EUR1, SADC

Skills/Competencies

• Good communication skills, both verbally and written
• Ownership and self-motivation, to ensure any challenge is addressed immediately and resolved as soon possible.
• Having all round understanding of the airfreight function to ensure solutions can be provided in a timely manner.
• Ability to work under pressure.
• Positive outlook and team player
• Willingness to learn and adaptable to change.
• Results, quality and detail driven.
• General knowledge of available airlines and applicable routes
• Self-confident and resilient.

Computer Literacy 

• CargoWise understanding and previous experience would be beneficial
• Excel / Word intermediate knowledge
• Strong Windows / Office / Outlook understanding and competency

Duties and responsibilities

• Processing / issuing of all export documentation: AWB, SAD, Phytosanitary certificate, PPECB, COO’s, etc.
• Airline bookings as per rate agreements
• Liaising with clients via e-mail, and telephonically
• Maintaining of bookings lists
• Daily tracking of shipments
• Updating clients on status of shipments
• Daily shipment / warehouse planning
• Liaising with warehouse regarding deliveries / collections
• SARS acquittals