Fresh Vacancies at DSV

SUMMARY

• Main purpose of the role is to sign up new accounts
• Maintain and grow existing customer base for the allocated Branch 
• Meet monthly and annual targets
• Strategic accounts need to be signed up and the implementation of these accounts need to be managed by the BDM

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Represent the DSV brand
• Maintain and grow the existing client base in the Distribution market for the allocated Region and meet monthly and annual retention targets that have been set
• Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients
• Manage client relationships, both existing and new where applicable
• Monthly billing and financial reporting shared with the various stakeholders
• General administrative duties – daily
• Analysis of sales related information and report weekly to Regional New Business Sales Manager
• Maintaining client data and update regularly
• Sign up new accounts and grow business
• Continuous reporting on competitor and industry analysis
• Assist in tender/proposal production and delivery (Preparation and presentation)
• Create sustainable value for customers by adopting an innovative approach to their business
• Ensure that the required monthly and accumulative targets are met
• Implementation and communication of signed business is shared with all stakeholders.
• Management of debtor’s days of clients within the company’s requirements.
• Ensure regular Inter department communication
• Identifying cross silo solutions and work with other Department heads to ensure successful partnerships
• Ensure all client files are updated and maintained as per the company procedures and Quality Management System
• Carry out any other duties as may be requested by Management.
• Update and maintain the internal CRM System
• Meet the expected client call ratio KPI as indicated by your Manager
• Reporting day to day to the Sales Manager
• Weekly and Monthly reporting (where needed/requested)

QUALIFICATIONS  

• Completed Matric / Grade 12
• Tertiary qualification an advantage

COMPUTER SKILLS 

• Ms Office Intermediate

EDUCATION AND/OR EXPERIENCE 

• Valid unendorsed drivers licence with own reliable vehicle (non-negotiable)
• 2-3 years Senior Key Account Management & New Business sales experience in the Logistics industry
• Experience in prospecting for new business
• Experience in achieving new business targets set
• Tender Management 
• Experience in selling cross silo solutions and presenting to C Level
• Good understanding of logistics and end-to-end supply chain
• Ability to travel extensively to client site’s / meetings
• Excellent communication skills, verbal and written
• Good numeracy skills

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Minimum Requirements

• Grade 12
• Relevant Tertiary Qualification in Logistics, Supply Chain Management
• Industrial Engineering, or Inventory Management an advantage
• Intermediate computer literacy level in MS Word and Outlook
• Knowledge of WMS systems
• Highly proficient in Excel/PowerPoint for data management and
• reporting

Job Related Requirements

• 2-5 Years’ experience in a warehouse environment
• Extensive knowledge of Inbound, Outbound and Return
• processes and workflows
• Must be able to meet and manage customer expectations and
• ensure compliance to Policies, Regulations, Work Instructions
• and Workloads.
• A sound understanding of the Supply Chain.
• Must have the ability to handle conflict on a tactical and
• operational level
• Must be able to communicate effectively and efficiently with all
• levels of management
• Punctuality and good time management skills are essential
• elements for this position
• Very good analytical skills, and ability to think logically
• Must be able to work under pressure
• Assertive
• Forward Thinking
• Solution Orientated
• Self-Motivated
• Good with people
• Taking responsibility and accountability
• Attention to detail
• Sense of urgency

Added Advantages for the role

• Retail experience & understanding
• ERP / MRP / Planning & Scheduling systems exposure
• Exposure to strategic clients and communication channels

Main purpose of the role

• You play your part in the communication between operational colleagues and our software suppliers. Working as a "man-in-the-middle" to translate the requirements from operations to theFMS system. You will be responsible to configure and test the solution offered to our client and operational colleagues as well as actionissue tickets logged by our FMS team.

Duties and Responsibilities

• As an Support Specialist, you will work with our Freight Management System. You will be actively configuringand supporting our FMS application MPO and you will be the point of contact for South Africa. Within thisscope, you communicate with, for example, local engineers, colleagues from BCM or our software suppliers. Within your team, projects are clearly defined. You make good preparations together with your team. And are on standby during the implementation period to keep everything on track and solve problems in a timely manner. In addition, you and your team test and deliver software solutions internally. You then assist your colleagues in their final installation and commissioning.

You get all this done by:

• Communicating and following up on requests to our software suppliers in line with SLAs via Jira;
• Configuring and testing our software vendors' products;
• Providing support to your operational colleagues;
• Developing work processes and standardisation within your team.
• Keeping system documentation up-to-date in accordance with the guidelines applicable within DSV

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Qualification(s):

Industrial Engineering or Supply Chain Management degree (Advantageous)

Computer Skills:

• MS Visio, 
• MS Project, 
• AutoCAD
• WMS advanced experience (SAP) – will be essential requirement

Job-related Requirements:

• 5+ years experience in logistics environment, 3+years in management positions
• People management skills including leadership, performance management, IR, people motivation and people development;
• Communication & conflict management skills to successfully deal with all levels, age groups and cultures of people – both internal and external. Ability to manage people in a unionized environment successfully;
• Commercial & financial skills: Financial acumen and experience in adherence to budget, contract management and service level agreements;
• Problem solving skills to identify potential problems and put the necessary in place to resolve the problem. Important to be pro-active not re-active
• Business development experience:  The ability to identify extension business and new business opportunities.  The ability to engage with the client and design and sell a solution that best meets the requirements of the client and our business.  
• Multi-functional role:  The ability to work in a complex environment across multi service segments internally and aligning the service delivery across the clients’ extremely diverse environment.

ADDED ADVANTAGES FOR THIS ROLE:

• Negotiation skills & relationship management – client and / or supplier
• Sound knowledge of operational process
• Operational experience and the ability to work independently
• Strong project management background
• Knowledge of ERP/WMS/Systems Integration will be beneficial.

MAIN PURPOSE OF THE ROLE:

• This service aims to ensure efficiency and contract adherence in terms of client relations, operational performance, commercial and financial performance, people management and development and continual improvement initiatives.
• The role needs to ensure operations are managed in accordance with the DSV standards and policies and procedures and also have to ensure that the DSV strategy, goals and initiatives are cascaded down through the organization into the various operations.
• Support and actively participate in development services and solutions to complement DSV’s offering to the Automotive Industry.

DUTIES & RESPONSIBILITIES:

Operations:

• Full accountability and leadership on all aspects of the Automotive operations in Slverton,
• Accountable for all initiatives being implemented across these operations, including potential new client take-on
• Meeting of all customer SLAs
• Compliance of sites to DSV standards:
• SHERQ – achieve minimum requirements
• Implement and maintain Quality Management System at all sites
• Retain and grow business in Automotive
• Unlock synergies within operations to improve competitiveness of solution to prospective clients

Client Relationships: 

• Ensuring client’s needs and expectations are consistently met within scope of the SLA.
• Client interaction and issue resolution to ensure client satisfaction

Commercial / Financial:

• Thorough understanding and application of contract and service level agreement to achieve account stability and profitability
• Ensure accurate and timeous monthly invoicing and on time payment by client (debtors days)
• Responsible for GL and Accounting queries.
• Claims resolution, investigate and understand claim details per incident, report internally and negotiate and process compensation when valid

Operational Performance: 

• Actively managing daily operational performance to consistently achieve performance metric targets 
• Delivering on client and internal CIP requirements and driving lean culture
• Internal stakeholder communication management, ensure agreed to meetings, conference calls and forums are planned and conducted internal as agreed to by all stakeholders, this is an ongoing requirement.
• Customer dissatisfaction process, analyze failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions.

People Management: 

• Firm and consistent approach to ongoing performance measurement and management of team 
• Resolution of all IR issues in conjunction with HRM
• Coaching and mentoring of team to achieve client objectives.
• IDP and succession plans in place 
• Drive training interventions to close skills gaps in operations

Client Expectations:

• Monthly KPI dashboard consolidation and reporting, root cause analysis and corrective action implementation and tracking 

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Minimum Requirements

• Grade 12
• Degree or diploma in: Industrial Engineering or Information Technology or Information Systems or Computer Science
• Advance Excel and PowerQuery
• AutoCAD
• Microsoft Office: PowerPoint, Visiand Project
• PowerBI
• Not essential but advantageous:
• Any ERP system exposure (SAP, Syspror similar)
• SQL, VBA, Python or R skills
• MS-Project or similar project management software exposure

Job-Related Requirements

• BI platform working knowledge in PowerBI and/or Tableau compulsory
• Minimum of 3 years’ experience in a similar role or environment preferable. AND Own vehicle with driver’s license required.

Added Advantages for the role

• SAPICS qualifications (SCOR, CSCP, etc.) Strong BI platform working knowledge (PowerBI and/or Tableau) Experience in Warehouse Design and Costing/Pricing for RFQ’s and existing clients Detail oriented, high work rate, quality of work and time management tmeet deadlines Data Cleaning & Analytics Experience in resource planning SQL, VBA, Python or R skills Sound knowledge of engineering economics and fundamental accounting principles Experience in automation and mechanisation with warehouse environment.

Main purpose of the role

• The Senior Solutions Design and Analyst Engineer will be part of the Solution and Pricing department and will work closely with business development and facility general managers tmaintain and growth the DSV Solutions business. Business growth will be mainly through Request For Quotation (RFQ) and/or consultation with new and existing customers. The requirement is alstsupport general managers trenew existing client at the end of their respective agreements.
• As a secondary priority the role require take a leading role in developing Reporting Dashboards on BI Platforms (PowerBI and/or Tableau) for key DSV customers. The individual must be comfortable working with Big Data and clean, analyse, interpret and report back on large data sets. The role will alsprovide Supply Chain Consulting services tDSV customers in the form of Big Data Analytics, Supply Chain Opportunity Assessments, Network Design and Optimisation as well as Inventory Optimisation Services. The individual must be able tmanage several clients across different industries and must be capable of gathering and translating their requirements intvalue adding services.
• MS Word and PowerPoint skills is required tpackage the final solutions and commercials for submission tthe client.
• The role is critical in the growth of the DSV Solution business units and requires attention tdetail, time management and good people skill with internal and external clients.

Duties and Responsibilities

• Engineered Solutions: Identify, analyse & develop value-adding solutions for current & prospective clients;
• Analysis and recommendations
• Data (analysis, comparison, sense checking, cleaning)
• Process (supporting business objectives, complete, accurate, relevant, error-proofed, common expectations covered, measurable)
• Facilities (best practices, flow, flexibility, compliance)
• Costing Model – comprehensive understanding of the Solutions Costing Model
• All costing inputs tbe signed off or supported by quotes,
• Effective use of programs like AutoCAD, MS Visiand Power BI, etc tensured detailed and accurate designs related input intthe costing model.
• Good understanding of labour regulations (24hrs operations, shift allowance, shift patterns etc)
• Develop relationships with key suppliers (racking, packaging, sprinklers, MHE etc)
• Verify all productivities used in costings
• Conduct research tensure productivities used are in line with industry standards

Supply Chain Optimistion:

• Developing and maintaining Reporting Dashboards using BI Platforms (PowerBI and/or Tableau)
• Working with Big Data: Clean, analyse, interpret and report back on large data sets received from DSV clients.
• Support the Inventory Optimisation services provided tcustomers
• Support in Supply Chain Network Design and Optimisation
• Support in Supply Chain Opportunity Assessments and Identify Supply Chain Improvement potential for clients

Project Management

• Service new and existing clients at a strategic, tactical and operational level
• Tools: Application of the following tools and/or methodologies as appropriate and when required:
• Material flow mapping
• Warehouse and layout design
• Qualitative flow measurement
• Manning requirements calculations
• Material handling equipment selection
• Procurement tender adjudication
• Storage density calculations
• Productivity calculations
• Work sampling
• Value stream mapping
• Problem Solving

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Main Purpose of The Role:

• Do daily spot checks in accordance to the SOP.
• All aspects of running the operation.
• Meeting all deadlines.
• Responsible for initiating and implementing performance management and controlling staff.
• Problem solving and system analysis.
• Administrative duties.
• Client liaison.
• Operational and routing decisions, vehicle and cost control.
• Drive cost saving.
• Protect and control company assets.

Minimum Requirements:

• Excellent communication skills.
• Attention to detail.
• Excellent time management.
• Minimum of two (2) years’ experience within the Road environment.
• Sound geographical knowledge of South Africa.
• Leadership skills.
• Punctuality and good time management skills are essential.
• Client empathy and ability to liaise effectively with clients.
• Be prepared to undergo random polygraph and surveillance examinations.
• Disposition to be accurate and pay attention to detail.
• Self – motivated and disciplined.
• Able to lead, be pro-active and take initiative when required.
• Excellent Communication skills.
• Excellent e-mail and telephone etiquette.
• Be prepared to undergo credit and criminal checks.

Qualifications:

• Matric (essential).
• Elective:
• Sound geographical knowledge of the Free state.

Computer packages:

• MS office (MS Outlook, MS Excel, MS Word): Basic 
• Blujay TMS: Basic

Duties and Responsibilities:

• Manage staff attendance and morale.
• Manage the branch department KPIs.
• Manage staff and freight processes and pay attention to details.
• Debriefing of drivers.
• Escalation of incidents and issues.
• Ensure integrity of freight is observed.
• Make sure that all deadlines are met.
• Ensure that Occupational Health and Safety rules are adhered to.
• Ensure that housekeeping is always practiced.
• Satellite Vehicle Movement Monitoring.
• Weekly reporting on vehicle condition.
• Daily reporting on fuel consumption.

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Main Purpose of The Role

• Completion of all export / import documents as prescribed by relevant local and international authorities.
• Communication with clients, airlines, and all relevant departments.
• Airline reservations and bookings

Job- Related Requirements

• Matric 
• Minimum of 1-2 years’ experience in air freight exports and / or imports.
• General understanding of industry and related job requirements for freight forwarding.
• Ability to liaise effectively with clients and airlines, both telephonically and via e-mail.
• Processing of export related documents, i.e., AWB, SAD500, EUR1, SADC

Skills/Competencies

• Good communication skills, both verbally and written
• Ownership and self-motivation, to ensure any challenge is addressed immediately and resolved as soon possible.
• Having all round understanding of the airfreight function to ensure solutions can be provided in a timely manner.
• Ability to work under pressure.
• Positive outlook and team player
• Willingness to learn and adaptable to change.
• Results, quality and detail driven.
• General knowledge of available airlines and applicable routes
• Self-confident and resilient.

Computer Literacy 

• CargoWise understanding and previous experience would be beneficial
• Excel / Word intermediate knowledge
• Strong Windows / Office / Outlook understanding and competency

Duties and responsibilities

• Processing / issuing of all export documentation: AWB, SAD, Phytosanitary certificate, PPECB, COO’s, etc.
• Airline bookings as per rate agreements
• Liaising with clients via e-mail, and telephonically
• Maintaining of bookings lists
• Daily tracking of shipments
• Updating clients on status of shipments
• Daily shipment / warehouse planning
• Liaising with warehouse regarding deliveries / collections
• SARS acquittals