RPO is a Specialist Recruitment Agency that focuses on select market segments. These are Engineering, Finance, Supply Chain and Manufacturing. With over 12 years of experience in the recruitment industry, RPO Recruitment has access to over 80,000 candidates across various industries, all accessible through our highly trained and specialised recruiters. At RPO Recruitment, we have access to the most popular job portals and recruitment sites to enable us to hunt for those positions.
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A dynamic hospitality company is looking for an experienced Front of House Manager with a passion for providing excellent customer service in a fast-paced eatery environment. The role will oversee day-to-day front-of-house operations, ensuring a welcoming atmosphere for guests while supporting kitchen and service staff.
Responsibilities:
Greet and manage guests, ensuring an exceptional dining experience.
Supervise front-of-house staff, including host/hostess and service team.
Coordinate seating arrangements and reservations.
Oversee cleanliness, safety, and service standards in the dining area.
Support collaboration between kitchen and service staff for smooth operations.
Handle customer inquiries, feedback, and resolve complaints professionally.
Assist in training and mentoring front-of-house team members.
Requirements:
Proven experience in hospitality management or as a restaurant/food service supervisor.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work under pressure in a busy, fast-paced environment.
Flexible schedule, including evenings, weekends, and holidays.
A customer-focused attitude with a passion for hospitality.
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