Frontshop Lead - Scott Street at Dis-Chem Pharmacies

Job Description

• Dis-Chem Pharmacies Scott Street store requires a Frontshop Lead, to supervise the day-to-day operations of the store Frontshop. This includes driving store targets to increase store profitability and supervision of inventory, customer service, merchandising, point of sale standards.

Minimum Requirements:
Essential:

• Grade 12 – Matric or Senior Certificate and/or relevant Qualification
• Minimum of 3 - 5 years Retail/FMCG – experience in all retail functions – Receiving, Cash Office or Sales Floor

Advantageous:

• Diploma in Retail Business Management or relevant
• Supervisory experience

Job Description:

• Assist with the budget preparation and maintenance within the store
• Ensure all expense related items are controlled and managed within budget
• Ensure expense related stock is adjusted to the correct GL accounts on a monthly basis
• Supervise ordering and monitoring of expense related items within the store
• Ensure that all store targets are achieved
• Investigate negative GP values in the business unit and take appropriate actions to identify and rectify controllable errors
• Manage goods in transit as directed by standard operating procedures
• investigate and verify manual purchases processed against the business unit
• Minimise, investigate and report on business unit dormant stock
• Analyse dormant stock reports for Heads of department to investigate and rectify
• Ensure the physical stock in all storage locations balances with the inventory ledger in SAP
• Prepare, coordinate, and manage stock takes on a Bi-annual basis in collaboration with management
• Supervise the receiving function including the management of direct and indirect credit functions
• Ensure that all Merchandisers adhere to Dis-Chem Merchandising standards
• Regulate customer compliments and complaints in line with standard operating procedures
• Supervise day to day administration of employees including but not limited to leave, hours of work and scheduling

Competencies:
Essential:

• Retail operations and administration
• Develops fresh ideas that provide solutions to all types of workplace challenges
• Formulates plans that are consistent with overall organization's strategic plans
• Communicating in a confident and forceful manner in order to achieve the required goal without being aggressive
• Develops innovative customer service initiative which significantly improves quality and enhances customer satisfaction
• Demonstrates an underlying drive to ensure that quality is not compromised. Corrects mistakes and takes action to ensure they do not re-occur
• Adjust to existing rules, procedures and policy. Finding reinforcement from the right authority when in doubt
• Manages staff in ways that improve their ability to succeed on the job
• Basic computer skills (Word, Excel, and Outlook), numerical skills. SAP

Special conditions of employment:

• Be able to work retail hours
• South African Citizen
• MIE, no criminal record and clear credit rating
• Driver’s license and own reliable transport

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account 

Closing Date 30 April 2026