Fruit & Veg Supervisor - Nongoma at Massmart

Purpose of the Role:

To provide supervision in the Wholesale Store Fruit & Veg Department, ensuring the delivery of high-quality products, excellent customer service, and compliance with food and safety regulations.

Key Responsibilities:

• Maintaining a high level of customer service and satisfaction to wholesale standards
• Maintaining food quality to Cambridge standards
• Ensure that all Food and Health and Safety requirements are adhered to by applying daily practices.
• Ordering, receiving, storing and issuing all food items as per Wholesale Fruit & Veg Procedures and Standards.
• Monitoring shrinkage and ensuring that this is kept to minimum.
• IBT transfers are very important and must be are adhered to on a daily basis; and captured daily in the transfer book.
• Managing and controlling all personnel in the unit as per labour legislation and Wholesale Human Resource policy.
• All staff must adhere to the Food and Safety requirements – at all times; ensuring all staff has received the necessary training and certification in this regard.
• Coaching , training and mentoring of staff members within the Wholesale Food Fruit & Veg Department
• Initiating disciplinary action when necessary
• Motivating and maintaining morale of staff in the wholesale Food Fruit & Veg Department
• Drawing up and ensuring compliance with staff schedules for all personnel in the wholesale Food Fruit & Veg Department.
• Ensuring compliance to all internal and legislative requirements.

Requirements:

Minimum Academic, Professional Qualifications & Experience required for this position

• Minimum Grade 12 / Matric
• Minimum of two years experience in a wholesale environment
• Knowledge of Fruit & Veg - procedures and products is an advantage
• Sound understanding of Food and Safety requirements
• Previous supervisory experience is preferable
• Able to work independently and under pressure; retail working hours apply
• High level of integrity
• Understanding of procedures, policies and rules and regulations pertaining to Fruit & Veg
• Ability to communicate in English both verbal and written