Furniture Manager (40hr) - @Home Livingspace - Mall of Africa at TFG (The Foschini Group)

Responsibilities:  

• Leading the store team by being a Brand Ambassador who represents the brand and builds guest loyalty 
• Deliver exceptional guest experience by implementing and monitoring our guest  experience strategy and standards within the store 
• Achieving store results by driving  and ensuring achievement of turnover, new accounts and rewards programmes 
• Effectively managing the stock and minimising in-store risk   

Qualifications: 

• Grade 12 (Matric)  

Skills: 

• Proven experience operating at a  Leadership level 
• Ability to build and maintain strong, business partnerships with support teams 
• A leader who develops, inspires, motivates and drives a high performing team 
• Ability to communicate effectively at all levels. 
• Passion for delivering exceptional guest experience 
• Ability to deliver the achievement of goals 
• Ability to influence the store team and lead change effectively 
• Business acumen and numerical ability 
• Ability to thrive under pressure  
• Must be able to work a flexible schedule to meet the needs of the business and will require weekends, public holidays and evening shifts.  
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 
• Figure and admin orientated 
• Management Experience 
• Organised and thorough 
• An excellent leader and business manager 
• Profit and turnover driven 
• Able to manage risk within the store 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management