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TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands.
Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises of the following 22 exciting retail brands; @home, @homelivi...
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Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Responsibilities:
- Achievement of all store turnover, new accounts & rewards
- Providing excellent customer service
- Stock management
- Daily stock counts
- Visual merchandising
- Execution of administrative tasks
Qualifications:
- Beauty related qualification desirable
- 2-3 years retail experience
- 1-2 years cosmetics experience
Skills:
- Excellent selling skills
- Strong interest in retail and the cosmetic field in particular
- The ability to communicate and persuade effectively at all levels
- Ability to show initiative and be resourceful
- Ability to source and implement effective solutions in a fast-paced environment
- Customer Service Delivery
- Planning & Organising
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
go to method of application »
Responsibilities:
- Leading the store team by being a Brand Ambassador who represents the brand and builds guest loyalty
- Deliver exceptional guest experience by implementing and monitoring our guest experience strategy and standards within the store
- Achieving store results by driving and ensuring achievement of turnover, new accounts and rewards programmes
- Effectively managing the stock and minimising in-store risk
Qualifications:
Skills:
- Proven experience operating at a Leadership level
- Ability to build and maintain strong, business partnerships with support teams
- A leader who develops, inspires, motivates and drives a high performing team
- Ability to communicate effectively at all levels.
- Passion for delivering exceptional guest experience
- Ability to deliver the achievement of goals
- Ability to influence the store team and lead change effectively
- Business acumen and numerical ability
- Ability to thrive under pressure
- Must be able to work a flexible schedule to meet the needs of the business and will require weekends, public holidays and evening shifts.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Figure and admin orientated
- Management Experience
- Organised and thorough
- An excellent leader and business manager
- Profit and turnover driven
- Able to manage risk within the store
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
go to method of application »
Responsibilities:
- Being an ambassador for our brand and offering amazing guest experience.
- Exceed our guests' expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest trends and technology
- Searching out opportunities for new business
- Assist with replenishing of stock and visual merchandising to ensure the store is ready for our guests.
Qualifications:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Possess a strong work ethic and hands-on attitude.
- Demonstrate initiative to deliver results.
- Ability to thrive under pressure.
- Must be able to work a flexible schedule to meet the needs of the business and will require weekends, public holidays and evening shifts.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
- Figure and admin orientated.
- Management Experience
- Organised and thorough
- An excellent leader and business manager
- Profit and turnover driven
- Able to manage risk within the store.
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
go to method of application »
Responsibilities:
- The ability to support the store management team to provide outstanding leadership to the store team.
- Ensures the team executes operational excellence through a customer centric mindset.
- Generating high levels of motivation and commitment within the store.
- Allocate time effectively; handle multiple tasks and completing priorities.
- Provide input and manage merchandise and visual principles.
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc).
Qualification:
Skills:
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
go to method of application »
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Key Responsibilities:
- Assist in supporting HR systems and applications.
- Provide technical support and troubleshooting for any HR technology issues.
- Collaborate with HR and IT teams.
- Participate in testing and quality assurance activities for system updates and enhancements.
Qualifications and Experience:
- A 3-year degree/diploma in Information Technology, Computer Science, Business Science (Computer Science or IS), Maths & Stats/Analytics, or any tech-related field.
- An interest in HR technology and systems.
- Basic understanding of databases, programming languages, and web technologies.
Skills:
- Strong analytical and research skills.
- Passion for learning and a proactive approach to acquiring new knowledge.
- Excellent attention to detail to ensure accuracy in risk assessments and documentation.
- Good interpersonal communication skills to interact with stakeholders at various levels.
- Proficient in Microsoft 365 Applications, including PowerPoint, Excel, Word.
- Able to leverage new technology to enhance productivity, improve problem solving and support business growth.
go to method of application »
Responsibilities:
Campaign Management
- To plan, schedule & post branded content across owned social media channels based on marketing & promotional calendar
- Manage the above content through monthly social media & paid schedules
- To plan & share branded content across external partner social media channels (malls, media titles, etc)
- Manage brand & product placement to deliver on strategic omni channel objectives
- Build & manage relationships within collaborations & influencers
- Community management, customer engagement & daily conversations on social media
- Liaising with customer service, logging of daily complaints & online reputation management
- Amplify messaging on social media for brand events or engagement activities
- Drive data acquisition through social media
- Weekly & monthly reports to marketing team & management
- Competitor analysis & opportunities
- Trending topics & relevant news/ opportunities
- Copy writing for accompanying post copy & customer responses.
Community Management
- Execute a results-driven social media strategy as part of the digital team.
- Manage brand & product placement to deliver on strategic omni channel objectives
- Collaborate with marketing team to create a social media calendar aligned to the marketing & promotional plan.
- Work with copywriters and designers to ensure content is informative and appealing
- Manage the above content through monthly social media & paid schedules
- Develop and curate engaging content for social media platforms.
- Assist in the creation and editing of written, video, and photo content.
- Attend events and produce live social media content
- Amplify messaging on social media for brand events or engagement activities
- Maintain unified brand voice across different social media channels.
- Monitor social media channels for industry trends.
- Interact with users and respond to social media messages, inquiries, and comments.
- Review analytics and create reports on key metrics.
- Build & manage relationships within collaborations & influencers
- Liaising with customer service, logging of daily complaints & online reputation management
- Drive data acquisition through social media
- Weekly & monthly reports to marketing team & management
- Competitor analysis & opportunities
- Trending topics & relevant news/ opportunities
- Copy writing for accompanying post copy & customer responses
Qualifications and Experience:
- Diploma or tertiary studies in Digital marketing, communications, PR or similar
- Passion, Confidence and 4-6 years’ experience in a similar role working in social media and proficiency with major social media platforms and social media management tools.
Skills:
- Excellent social listening skills
- Ability to understand historical, current, and future trends in the digital content and social media space
- Strong copywriting and copy editing skills
- Top-notch oral and verbal communication skills
- Impeccable time management skills with the ability to multitask
- Detail-oriented approach with ability to work under pressure to meet deadlines
- Direct experience in social media management tools (Hootsuite etc)
- Up to date with key trends & industry news
- Ability to work well under pressure
- Deadline driven / time management
- Team player with a Can-do attitude
- Innovative and Organised
- Resilient and courageous
- Self-managed and Takes the initiative
- Curious / enquiring mind
- Fashion trend enthusiast
- Experience with Microsoft office.
go to method of application »
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Responsibilities:
- Design & animation of engaging social media content across all of Foschini’s social media channels (Instagram, TikTok, Facebook, LinkedIn, YouTube)
- Website & email creative: banners, landing pages, buying guides etc.
- Content generation & videography (Advantageous)
- Collaborating with the creative and brand teams to ideate and define content in line with campaign & business objectives (working with existing ideas)
- Video editing (in app as well as Adobe Premiere, After Effects, XD, InVision etc)
- Conceptualisation and production of fresh ideas for online/digital material in motion (Research trends, Staying up to date with trends, consumer preferences, and advancements in technology)
- Proficient use of Adobe creative suite video editing software, Illustrator as well as Photoshop, and InDesign is essential. Adobe Premiere, After Effects, XD, InVision, SketchUp (Advantageous)
- Competitor analysis & opportunities
- Trending topics & relevant news/ opportunities
Qualifications and Experience:
- Have a minimum of 2+ years’ experience in a similar role (present a portfolio of own work).
- Diploma in Graphic Design/Digital/Multimedia
- A portfolio is essential for all interviews - Only original artworks will be accepted.
Skills:
- High level of creativity
- Strong mobile-led UI design capabilities
- Understanding of basic digital principles: SEO & Analytics
- Up to date with key digital & industry related trends
- Ability to work well under pressure, with a team as well as alone
- Deadline driven / time management, Organised
- Adobe Photoshop, InDesign and Illustrator (Adobe creative suite)
- Adobe Premiere, After Effects, XD, InVision, SketchUp (Advantageous)
- Fashion and beauty trend enthusiast
- Team player with a Can-do attitude
- Innovative
- Resilient and courageous
- Self-managed
- Curious / enquiring mind
- Takes the initiative
- Appreciates detail
go to method of application »
Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- An excellent leader and business manager
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Figure and admin orientated
- Management Experience
- Organised and thorough
- An excellent leader and business manager
- Profit and turnover driven
- Able to manage risk within the store
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
go to method of application »
Key Responsibilities:
- Supporting in Administrative Tasks: Assisting with administrative tasks such as scheduling meetings, preparing documents, maintaining files, and organizing HR-related materials.
- Supporting in various HR projects.
- Serving as a point of contact for internal and external stakeholders, communicating HR policies and procedures, and facilitating coordination.
- Actively seeking opportunities to learn and grow within the HR field and taking on additional responsibilities as assigned to develop your HR skills and knowledge.
Qualifications and Experience:
- Have a relevant HR qualification – Degree or National Diploma
- A Keen interest in pursuing a career in HR
Skills:
- Have excellent administration skills in dealing with volumes of data in a fast paced environment
- Have strong Microsoft Office skills including proficiency on Excel
- Attention to detail and ability to multi-task
- Have excellent interpersonal and communication skills
- Enjoy dealing with people and have a strong customer service orientation
- Be a committed team player
go to method of application »
Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- An excellent leader and business manager
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Figure and admin orientated
- Management Experience
- Organised and thorough
- An excellent leader and business manager
- Profit and turnover driven
- Able to manage risk within the store
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
go to method of application »
Key Responsibilities:
- Exploring market trends and conducting trend analysis to stay ahead of the curve.
- Gaining insights by collaborating with our buying team and contributing to product selections.
- Utilizing sales data and customer feedback to make informed decisions.
- Sharing innovative ideas and unique perspectives that can enhance our product offerings.
- Enthusiasm to learn and a proactive approach to tasks.
- A deep and genuine passion for sneakers, streetwear, and sneaker culture
Qualifications and Experience:
- Relevant diploma or degree in Supply Chain or related field
- A Keen interest in pursuing a career as a Retail Planner
Skills:
- Strong analytical and research skills.
- Passion for learning and a proactive approach to acquiring new knowledge.
- Excellent attention to detail to ensure accuracy in risk assessments and documentation.
- Good interpersonal communication skills to interact with stakeholders at various levels.
- Proficient in Microsoft 365 Applications, including PowerPoint, Excel, Word.
- Able to leverage new technology to enhance productivity, improve problem solving and support business growth.
go to method of application »
Responsibilities:
VM Strategy Development:
- Lead the development of comprehensive VM strategies aligning with the brand's vision & goals.
- Ensure the integration of these strategies into the overall business objectives.
POS Briefing & Training:
- Effectively communicate POS requirements, providing detailed briefs to relevant teams.
- Conduct training sessions to empower teams for successful execution.
Store Updates & Tactical Offers:
- Lead the planning & execution of quarterly & monthly store updates, incorporating tactical offers.
- Ensure timely delivery of instructions & materials to support promotional launches.
Window Display Management:
- Manage window priorities in alignment with product strategy & brand objectives.
- Develop compelling window displays that captivate & communicate brand narratives effectively.
Consistent In-Store Execution:
- Drive a consistent in-store execution of the brand, adhering to the merchandising strategy.
- Collaborate with cross-functional teams to maintain brand integrity across all stores.
Qualifications and Experience:
- Marketing Degree/3 Year Diploma
- Degree in visual merchandising, fashion merchandising, exhibition design, visual communications or similar is advantageous
- Proven experience in Visual Merchandising within the retail industry.
- 6-10 years’ experience in similar role with a proven track record of success & performance
- Experience in new store design
Skills:
- Strong understanding of brand strategy & its integration into visual presentation.
- Exceptional communication skills to effectively liaise with teams & convey VM strategies.
- Detail-oriented with a keen eye for design & aesthetics.
- Ability to work in a fast-paced environment & meet tight deadlines.
- Budget management skills
- Strong people management skills
- Creative & innovative thinker
- Ability to analyse sales merchandising reports & trends
Method of Application
Use the link(s) below to apply on company website.
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