Vacant Posts at Helderberg Personnel

Skills & Requirements:

• Bachelor’s degree in Logistics or Commerce would be preferential
• Experience in an export environment is advantageous
• Computer Literate (MS Office)
• Excellent verbal and written communication skills
• Fully Bilingual in Afrikaans and English
• Sound administrative and organizational skills.
• Work well in a team environment
• Accuracy and attention

Description of Job Duties:

• Manage client records in collaboration with the Export Managers
• Processing orders and coordinating with logistics team
• Create and control all export documentation in accordance with relevant Work Instruction
• General Export sales and Admin duties
• Invoicing and assisting with Accounts Payable & Receivable

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Requirements:

• Industrial Engineering Degree or Similar
• Matric with Mathematics
• CAD Experience advantageous
• Computer literate
• Experience with ammonia refrigeration and food processing plants advantageous
• Programming PLC’s and Invertors advantageous
• 3 - 5 Years experience in the refrigeration and/or food industries
• Experience with high capacity 3Ph motors
• Mechanical service experience
• Knowledge of Pneumatic systems, switch gear and water treatment
• Must be willing to work extended hours and possibly weekends
• Preferably stay in the Helderberg/Stellenbosch areas

Responsibilities:

• Responsible for all maintenance and upkeep of the plant and facilities
• Responsible for implementing, maintaining and improving efficiencies within the plant
• Responsible for setting up and scheduling a maintenance programme
• Responsible for maintaining adequate levels of spare parts,
• Maintain a list of critical spare parts inventory
• Maintain a list of approved components/parts suppliers
• Responsible for liaising with contractors/OEM suppliers
• Assist and manage new expansion programmes
• Project management
• Setup Capital and Maintenance Budgets
• Ensure compliance to OSHA and other relevant legislation
• Ensure a safe working environment
• Attend to all breakdowns in the warehouse and production areas as well as minor maintenance required throughout the business
• Ensure preventative maintenance is scheduled and tended to
• Find alternative ways to limit production downtime and increase productivity
• Identify, meet and vet new maintenance suppliers
• Ensure ammonia plant is running at required suction pressures

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KEY ACCOUNTABILITIES:

• Production Management
• People Management
• Reporting on yield, waste, throughput and overall equipment effectiveness
• Plan and operate an efficient production
• Minimise waste product
• Continuously improve and implement new systems and process technologies
• Oversee maximum product traceability
• Oversee maintenance and housekeeping of production areas
• Oversee management of all production
• Setting up production capital, operating budget
• Involved with the design, layout and setting up of new production capacity
• Comply with all legal regulations, requirements, protocols and procedures
• Adhere to and enforce all health and safety policies, procedures and legislation

INDICATORS OF EFFECTIVENESS:

• Plan and operate an efficient production facility by maximizing throughput and yield as per product specification
• Continuously improve and implement new systems and processes by keeping up to date with newest technologies
• Oversee management of staff, tardiness and absenteeism by following progressive discipline protocols
• Setting up budgets and managing expenses within budget
• Maximum throughput and yield within allocated specification per product
• Keep up to date with newest technologies
• Minimize absenteeism and tardiness by means of progressive discipline.
• Monitor expenses within budget and production costs within costing model
• FSSC2200 compliance
• Reduce injury on duty accidents

NECESSARY SKILLS AND ATTRIBUTES:

Essential

• Management or Food Technology degree
• Minimum 5 – 8 Years experience in People Management experience
• Minimum 5 – 8 Years experience in Production Management
• Sound knowledge of production processes
• Experience in lean manufacturing
• Excellent Problem Solving/Analytical skills
• Leadership and management skills – gets results through others
• Ability to relate to people at all levels throughout the Company
• Honest, ethical with high performance standards
• Excellent verbal and written communication skills
• A self-starter
• Attention to Detail
• FSSC Compliant

Knowledge and Experience

• Computer Skills
• Industry Experience
• Leadership/Management experience/capabilities
• Communication Skills
• Attitudes and Behavior

Desirable:

• Experience in similar role
• Experience working in similar environment
• Experience with using specialized equipment
• Assertive
• Team Player
• Course completed and passed
• Understand fresh fruit and vegetables.
• Understand the process of individually quick frozen products.
• Experience in fresh fruit and vegetables
• Microsoft Office
• Sage X3
• Reporting
• Understand fresh fruit and vegetables.
• Ability to lead.
• Able to phone key stakeholders and problem solve.
• Follow up with emails
• Everything is on email so excellent communication skills.
• Friendly and production orientated, self-starter, pleasant/helpful/optimistic, minimal supervision required, ability to lead.

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Requirements:

• BComm (Acc.) or related degree
• SAIPA/CIMA registered (or in the process of registering) with completed articles
• 1-3 Years Xero cloud-based accounting experience essential
• Accounting, Income Tax, Provisional Tax, PAYE, VAT, SARS, E-filing knowledge
• CaseWare experience

The successful candidate will:

• Build and manage client relationships and ensure compliance
• Supervise bookkeeping function
• Plan and manage all client deliverables i.e. all inter-functional activities
• Complete outsourced accounting, bookkeeping and financial management functions for clients
• Prepare and submit tax returns, provisional tax, payroll, EMP201, VAT recons and related returns
• Prepare monthly management accounts and annual financial statements, as well as lead client meetings (face to face or virtually)
• Utilise CRM and Practice Management software to document required activities
• Pro-actively train and complete required CPD
• Be deadline driven
• Focussed with attention to detail
• Work well under pressure, pro-actively addressing clients’ needs with the ability to multitask and manage multiple clients
• Business minded with entrepreneurial-flair
• Have excellent communication skills

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Requirements:

Qualifying Experience:

• 4-5 years’ experience with Windows 11, Windows 10, Windows 7/8 and MS Office 2016-2021.
• Experience supporting MacOS.
• Experience with N-Able products including N-Central, Cove Data Protection and Mail Assure.
• Experience with Office 365, Exchange Hybrid Configuration, SharePoint, Teams, as well as other Office 365 applications.
• Experience maintaining a thorough understanding of existing and emerging Microsoft 365 core technologies.
• Experience installing/uninstalling software, patches, updates on Desktops and Laptops.
• Advanced understanding and troubleshooting, of how a network functions/communicates/integrates with end devices and systems.
• Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points.
• Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.
• Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing.
• Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting.
• Knowledge regarding, routers (logging into a router. basic configuration)
• Knowledge of anti-virus and virus removal.
• Correct loading & reloading procedures of computers and servers, restoring of data, loading of drivers & software.
• Basic Server knowledge: sharing, security, basic Active Directory knowledge creating domain accounts and understanding of Active Directory.
• Customer Service experience.

Education and Training:

• Grade 12
• A+
• N+
• MCITP/MCTS/MCSA
• MS-900, AZ-900 (Additional certifications such as MS-740, MS-203, MS-500 and MS-700 a benefit)
• Other IT related certifications may be presented.

Main Duties / Key Accountabilities

• Provide professional and proactive administration for Microsoft 365 and related applications available in the Azure platform
• Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software.
• The position responsibility requires independent analyses, communication and problem solving.
• Work is performed with little supervision and requires initiative and judgment.
• To Progress/close incidents to satisfactory conclusion on the incident system.
• Works with vendor support contacts to resolve technical problems.
• To provide a mentor and training role to co-workers.

Other Duties as required.

Personal Attributes and Skills Required

• Rise to the occasion when presented.
• Own car and valid driver’s license

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Specific Tasks and Standards:

Sales:

• Visitations - Call on all owners / store managers / bakery managers as per planning.
• Existing Clients - Maintain and increase sales in line with set targets.
• New Clients - Source & secure new clients via qualified leads and specific market segments -
• To be determined by the Marketing Manager on a monthly basis.
• Old / Lost Clients - Revisit and recapture clients where possible - To be determined by the Marketing Manager on a monthly basis.
• Products - Have detailed knowledge of products manufactured by the company.
• Services - Establish excellent client service & relationships.
• Orders - Receive emergency orders from clients - accurate and detailed.
• Retail - Call on retail stores - existing and new clients.

Marketing:

• Company Image - Promote the company as a professional company.
• Advertising - Look for potential ways to advertise the company.
• Gifts - Allocation of year end gifts / promotions / to selected clients.
• Market Trends - Be up to date with market trends and prices.
• New Products - Investigate and give feedback to management on a regular basis.

Client Support:

• Problem Solving - Follow up on bakery problems and find suitable solutions.
• Product Ranges - Make recommendations for extending product ranges - practical bakes etc.
• Product Costings - Do costings for clients showing possible GP's etc. with assistance from the bakery specialist - costings to be documented.
• Promotions - Offer promotions as required by clients - promotions during celebration periods.
• Testbaking - Demonstration bakes using the company flour & baker- correct baking procedures.
• Bakery Openings - Bakery support as required - merchandising - Hands on baking.
• Deliveries - Assist with effective emergency deliveries when required - Accurate and timeously.

Administration:

• Client Visitation Planning - Daily, weekly and monthly visitation planning to be detailed, accurate & completed.
• Client Visitation Reports - Daily visitation reports to be detailed, accurate & complete as per set document.
• Existing Client Information - Changes to client information must be given to Marketing Admin Assistant - accurately and timeously.
• Proposals - Proposals to be delivered / emailed to client timeously, as per set standards and follow-up to occur within 1 week thereafter.
• Filing - File all relevant customer information (information forms, edit forms, price reviews and all other correspondence) in the customers electronic file

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Responsibilities- Shop and Online:

• Tracking online orders by ensuring stock leaving stores via online store is correctly invoiced and accurately packed.
• Communicate expected delivery dates and follow up with customers to ensure content delivery.
• Manage the day-to-day operations for the Store and Online.
• Assist with delivery routings for Online.
• Check and manage adequate stock levels for the store and Online.
• Manage shop with all incoming calls and walk in customers.
• Assist with regular stock takes in store.
• Assist when required with processing and track online orders from back end to automatic sales order to invoice.
• Ensure all orders are packed timeously.
• Ensure paperwork is completed correctly.
• Follow up immediately on customer queries and complaints, resolve through excellent customer service.
• Consistently meet the stores sales goals.
• Assess customer needs and provide assistance and information on product features.
• Assist all customers in the store and answer their queries.
• Achieve store’s sales targets on a monthly, quarterly and yearly basis.
• Ensure stock is presentable, within consumable dates and the store is clean and presentable at all times.
• Remain knowledgeable on products offered and discuss available options.
• Process point of sale purchases.
• Handle return of products.
• Comply with inventory control procedures.
• Suggest ways to improve sales (eg planning marketing activities, changing store designs etc).
• Working hours Monday to Friday 08:00 – 17:00.

Requirements:

• Proven retail experience.
• Minimum Matric with mathematics.
• Hands on experience with point of sale would be advantageous.
• Familiar with inventory procedures and stock take.
• Computer literate (MS Word, Excel, Outlook).

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Requirements: 

• Own transport essential.
• Computer literate.
• Ability to work till 10pm.

Duties:

• To work on a shift basis, performing operational duties: one week 6am to 3pm & one week 1pm to 10pm.
• You will be on duty one weekend per month.
• Follow up on drivers and report back to clients.
• Follow up on operational issues and reporting. 
• Compile and send diesel orders for drivers.
• Communicate effectively with drivers/depots/shipping lines and clients.
• Do pre-advise on the Navis system and relate all container details necessary to ensure full containers are off loaded in Port (Training provided by company)
• Communicate effectively with suppliers and other operational companies.
• Attend to all driver queries.
• Capture jobs on the job processing program and dispatching of drivers.
• Keep an updated file of fleet related documents.
• Obey any other lawful instructions given by your supervisor. 
• Project manage specific initiatives as and when required.