Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.
Our Value proposition:
The true value p...
Visitations - Call on all owners / store managers / bakery managers as per planning.
Existing Clients - Maintain and increase sales in line with set targets.
New Clients - Source & secure new clients via qualified leads and specific market segments -
To be determined by the Marketing Manager on a monthly basis.
Old / Lost Clients - Revisit and recapture clients where possible - To be determined by the Marketing Manager on a monthly basis.
Products - Have detailed knowledge of products manufactured by the company.
Services - Establish excellent client service & relationships.
Orders - Receive emergency orders from clients - accurate and detailed.
Retail - Call on retail stores - existing and new clients.
Marketing:
Company Image - Promote the company as a professional company.
Advertising - Look for potential ways to advertise the company.
Gifts - Allocation of year end gifts / promotions / to selected clients.
Market Trends - Be up to date with market trends and prices.
New Products - Investigate and give feedback to management on a regular basis.
Client Support:
Problem Solving - Follow up on bakery problems and find suitable solutions.
Product Ranges - Make recommendations for extending product ranges - practical bakes etc.
Product Costings - Do costings for clients showing possible GP's etc. with assistance from the bakery specialist - costings to be documented.
Promotions - Offer promotions as required by clients - promotions during celebration periods.
Testbaking - Demonstration bakes using the company flour & baker- correct baking procedures.
Bakery Openings - Bakery support as required - merchandising - Hands on baking.
Deliveries - Assist with effective emergency deliveries when required - Accurate and timeously.
Administration:
Client Visitation Planning - Daily, weekly and monthly visitation planning to be detailed, accurate & completed.
Client Visitation Reports - Daily visitation reports to be detailed, accurate & complete as per set document.
Existing Client Information - Changes to client information must be given to Marketing Admin Assistant - accurately and timeously.
Proposals - Proposals to be delivered / emailed to client timeously, as per set standards and follow-up to occur within 1 week thereafter.
Filing - File all relevant customer information (information forms, edit forms, price reviews and all other correspondence) in the customers electronic file
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