Sales Representative - Bellville at Helderberg Personnel

Specific Tasks and Standards:

Sales:

• Visitations - Call on all owners / store managers / bakery managers as per planning.
• Existing Clients - Maintain and increase sales in line with set targets.
• New Clients - Source & secure new clients via qualified leads and specific market segments -
• To be determined by the Marketing Manager on a monthly basis.
• Old / Lost Clients - Revisit and recapture clients where possible - To be determined by the Marketing Manager on a monthly basis.
• Products - Have detailed knowledge of products manufactured by the company.
• Services - Establish excellent client service & relationships.
• Orders - Receive emergency orders from clients - accurate and detailed.
• Retail - Call on retail stores - existing and new clients.

Marketing:

• Company Image - Promote the company as a professional company.
• Advertising - Look for potential ways to advertise the company.
• Gifts - Allocation of year end gifts / promotions / to selected clients.
• Market Trends - Be up to date with market trends and prices.
• New Products - Investigate and give feedback to management on a regular basis.

Client Support:

• Problem Solving - Follow up on bakery problems and find suitable solutions.
• Product Ranges - Make recommendations for extending product ranges - practical bakes etc.
• Product Costings - Do costings for clients showing possible GP's etc. with assistance from the bakery specialist - costings to be documented.
• Promotions - Offer promotions as required by clients - promotions during celebration periods.
• Testbaking - Demonstration bakes using the company flour & baker- correct baking procedures.
• Bakery Openings - Bakery support as required - merchandising - Hands on baking.
• Deliveries - Assist with effective emergency deliveries when required - Accurate and timeously.

Administration:

• Client Visitation Planning - Daily, weekly and monthly visitation planning to be detailed, accurate & completed.
• Client Visitation Reports - Daily visitation reports to be detailed, accurate & complete as per set document.
• Existing Client Information - Changes to client information must be given to Marketing Admin Assistant - accurately and timeously.
• Proposals - Proposals to be delivered / emailed to client timeously, as per set standards and follow-up to occur within 1 week thereafter.
• Filing - File all relevant customer information (information forms, edit forms, price reviews and all other correspondence) in the customers electronic file