General Manager – Premium Experiential & Social Venue at Dixie Recruitment

• We are looking for an experienced General Manager to take the lead on a brand-new premium sports and leisure venue opening in the Outer West this November.
• This is a hands-on role for someone who can take the business from pre-opening through to a successful launch, and then take full responsibility for running and growing it.
• We are looking for someone who is practical, commercially minded and confident working independently. Someone who can build a team, put the right systems in place, solve problems and, importantly, find ways to bring more business through the door.

Minimum Requirements

• 5+ years' management experience in a busy, customer-facing operation.
• Proven ability to drive sales and generate revenue.
• Experience with a pre-opening, new business or operational setup.
• Background in hospitality, restaurants, bars, QSR, entertainment, leisure, sports or a similar environment.
• Strong understanding of P&L, budgets, forecasting, labour and stock control.
• Comfortable working with POS systems, reporting and operational data.
• Strong people management, recruitment, training and rostering skills.
• Hands-on, accountable and able to work without constant direction.
• Good communication skills and the ability to work with a range of stakeholders.
• Based within a reasonable commuting distance of Hillcrest / Outer West, or willing to relocate.
• Sports, golf or simulator venue experience would be an advantage, but is not essential.

Key Responsibilities

• Take the lead on the pre-opening, including recruitment, training, SOPs, procurement, suppliers, POS and operational systems.
• Build and manage the team and seven-day operating structure.
• Oversee the day-to-day operation, service standards, stock, labour and costs.
• Take responsibility for the P&L and overall financial performance of the business.
• Drive sales through events, corporate business, group bookings, promotions and repeat business.
• Find practical ways to build traffic and generate business during quieter periods.
• Use sales and operational information to improve performance and profitability.
• Work closely with contractors, suppliers and other stakeholders to get the venue ready for opening.
• Provide clear and regular feedback on performance, challenges and priorities.