General Manager at Stellenbosch University

Duties/Pligte        

General Management:

• Ensuring that the Tygerberg Gymnasium is aligned with the Maties Gymnasium Strategy, and that the appropriate measures are taken to ensure the successful implementation of the Strategy.
• Providing leadership and management support to the staff (three full-time, as well as Group Exercise Instructors) at Maties Gymnasium.
• Identifying shortcomings and providing training to staff to overcome these shortcomings, in line with the overall Maties Gymnasium Training and Development Policy.
• Providing effective on-the-job training to all staff to effectively deal with all customer queries, complaints and general conflict that might arise from time to time.
• Ensuring that Standard Operating Procedures (SOPs) are implemented within the Gymnasium in conjunction with the Executive Manager.
• Implementing, managing and monitoring all financial and general administration systems, including monthly sales audits and revenue reconciliation.
• Proactively communicating all gymnasium and equipment related matters to all members and suppliers when needed.
• Overseeing the general preventative and corrective maintenance of all gymnasium equipment as well as of the facility (premises).
• Taking full accountability for the Health and Safety portfolio of Maties Gymnasium on the Tygerberg Campus.
• Ensuring that the gymnasium is always clean and hygienic (including the changing rooms).
• Building strong, positive relationships with all departments at Tygerberg Campus, including Tygerberg Student Services, SunCom, the Student Representative Council and Maties Sport.

Sales Administration:

• Assisting the General Manager: Maties Gymnasium on the Stellenbosch Campus, in creating and establishing sales processes and procedures specific to the Maties Gymnasium on the Tygerberg Campus.
• Proactively managing all sales, communication and marketing activities of the Gymnasium.
• Managing and monitoring the successful implementation of all sales and marketing strategies.
• Ensuring daily contract administration of all new sales and the reconciliation thereof.
• Configuring daily, weekly, and monthly statistical reports regarding sales, membership base and usage of the facility (including the aerobics classes).

Financial administration:

• Completing monthly reconciliations of all revenue received in the Tygerberg General Ledger and uploading it on MS Teams.
• Updating, monitoring and reconciling monthly Membership Cancellation Registers.
• Updating, monitoring and reconciling monthly General Ledger files and Procurement Registers.
• Managing the overall expense budgets specific to the Tygerberg Gymnasium.

Job Requirements/Pos Vereistes        

• A relevant tertiary education (at least a three-year diploma in Sport Management/ Sport Science/ Financial Management or similar).
• At least five to seven years' work experience in any industry.
• Computer literate (Microsoft Windows and particularly Excel).
• Excellent planning, administrative, organisational and reporting skills.
• Proven ability and track record of managing people, systems or processes.
• Strong interpersonal skills.
• Excellent attention to detail.
• Good written and verbal communication skills.
• The ability to thrive in a team within a diverse work environment.
• The ability to take initiative.
• Effective conflict management skills and techniques.
• Availability and willingness to work after hours and on weekends.

Recommendation/Aanbeveling        

• Three to five years' experience in the health and fitness industry.
• Experience in direct gymnasium membership marketing and sales.

Closing Date : 26-Aug-2026