General Worker at Transport Education Training Authority (TETA)

KEY PERFORMANCE AREAS

Provide Support to Stakeholders 

• Provide required information to walk in clients.
• Direct walk-in clients to relevant departments.
• Communicate SDF activities and dates to stakeholders.
• Collect meeting schedule from reception.
• Administer meetings as scheduled.

Operating the Switchboard  

• Answer incoming Calls.
• Transfer calls to relevant departments.
• Take massages and forward to relevant personnel.

Manage Reception Area

• Accept documents on behalf of the Chamber.
• Send communication to the Chamber to collect documents.
• Log a call when TETA phones are down.
• Order drinking water bottles.

Maintenance of the Office

• Ensure that the office is kept clean at all the times.
• Dust and polish furniture and counters.
• Sweep/ vacuum, polish and mop floors daily.
• Maintain a clean and hygienic kitchen area.
• Ensure that the kitchen is always tidy.
• Ensure that the fridge is cleaned at least once a week.
• Clean and sanitise toilets, countertops and sinks.
• Empty out dustbins every day.

Preparing Board Room for Meeting

• Book Boardroom for Meeting.
• Tidy boardrooms/training room before and after meeting.
• Supply cutlery for tea and lunch during meetings.
• Ensure that there is enough water jugs and glasses before meetings commence.
• Ensure that meeting venues are kept clean all the times.

Mentoring and Coaching of Intern

• Train interns on how to operate the switchboard.
• Motivate interns to contribute and support to team goal.

MINIMUM REQUIREMENTS

Experience and qualification:

• Matric qualification. A secretariat/ administration qualification will be an added advantage.
• Minimum of 3 years of experience working as switchboard operator/ receptionist and 1 year of which should be experience in housekeeping or cleaner