Greek Speaking Customer Sales & Service Rep WFH at SURGO HR & TRAINING

Job Purpose:

• Work for a prestigious airline brand on various work streams
• Assistance to passengers with pre and post flight departure travel-related queries in customer relations department in Greek and English languages
• Daily interactions with international passengers with queries and compliments
• Required to meet specific key performance indicators and meet expected client service levels
• Demanding and time-sensitive call centre environment
• Work on airline reservations systems and handle outbound voice calls, written correspondence and other multimedia channels daily
• Fully paid product and systems training provided

Requirements:

• Native level fluency in Greek language: Verbal and Written skills essential (Advanced/Fluency level)
• We are targeting candidates located in South Africa
• Permanent residence permit/ South African ID holders preferred
• VISA candidates will be considered for foreigners residing in South Africa
• Excellent Computer literacy & technical skills
• No criminal record
• Must have fibre / stable ADSL internet connectivity and cover internet costs
• Work from Home (we will provide the laptop)