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  • Posted: Jun 22, 2022
    Deadline: Not specified
  • Since our establishment in 1918, Sanlam has been a prominent part of the South African business landscape. We have always held a long-term view of how business adapts to the demands of the environment in which it operates. Today, in a dynamic world, we see an evolving set of social, economic, political and environmental imperatives that require our skilful ...
    Read more about this company


    Head: Intermediated & Direct Sales (Sandton /Bellville)

    Overall purpose of the role

    The Senior Client Solutions Manager is responsible for managing and executing the sales and distribution strategy for our identified markets and distribution channels.  

    Key Responsibilities


    • Contribute to the development of the Sanlam Corporate distribution strategy.
    • Interpret, execute and enhance the distribution strategy with client and market insights.
    • Provide insights on market changes, competitors, risks, opportunities and threats to undertake corrective actions if required regarding the effectiveness of the strategy execution.
    • Enhance tools and systems to provide critical market information to the Head of Distribution and make actionable recommendations on both strategy and operations.
    • Monitor and track MIS/reporting to stay abreast of trends impacting the distribution strategy.  

    Growing the Business Profitably:

    • Grow the targeted market share by delivering on sales and client targets.
    • Manage processes that will assist growth in market share in both the intermediated and direct business.
    • Establish and maintain a commercial relationship in all broker spaces stratified as big, medium and small brokers.
    • Focus on development and execution of a sustainable new business pipeline through end to end client relationship management.
    • Develop and drive an effective solution-focused and consultative sales process to ensure clients’ needs are met and exceeded. 
    • Use insights on market and competitors and share feedback on challenges and stumbling blocks impacting the growth strategy.
    • Mobilise the relevant teams in the organization to achieve organisation’s Net Fund Flow targets
    • Manage the cost-effectiveness of Distribution practices and processes.
    • Enable innovative distribution models and execute enhancements.   
    • Identify, manage and mitigate Distribution risks.


    • Understand client challenges to drive holistic solutions.
    • Management of key stakeholder relationships across the SC cluster and the broader Sanlam Group).
    • Promote the Sanlam brand, the Sanlam Corporate brand (in particular), and image by networking with key industry stakeholders and peers.

    People Management

    • Manage efficiencies and productivity across distribution channels through growing, guiding and coaching team members through an inspirational leadership approach.  
    • Drive a culture of high performance and client centricity through the development of an aligned, professional and proactive Distribution team who delivers against the agreed business targets and objectives.
    • Develop a talent pipeline for succession planning and drive transformation.

    Qualification and Experience

    • Relevant tertiary qualification (Post graduate qualification in organisational management or finance).
    • Experience as a Senior Principal Employee Benefits or Investment Consultant would be advantageous.
    • Extensive sales and distribution management experience in financial services (min 8 years).
    • Experience in strategic and operational client relationship management, client services.
    • Demonstrable network within the institutional space.
    • Strong commercial acumen and a proven sales track record.
    • Outstanding communication skills – written, verbal and presentation skills.
    • Proven experience in execute strategy in particular client strategies that deliver commercial value.
    • Ability to lead teams and be a manager of managers
    • Ability to coach, influence and inspire

    Core Competencies

    • Cultivates Innovation by creating new and better ways for the organisation to be successful.
    • Client Focus - Building strong customer relationships and delivering customer-centric solutions.
    • Drives Results - Consistently achieving results, even under tough circumstances.
    • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
    • Resilience - Rebounding from setbacks and adversity when facing difficult situations.

    Method of Application

    Interested and qualified? Go to Sanlam on to apply

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