Job Openings at Scorpion Legal Protection

Key Responsibilities include, but are not limited to the following:

• Answering, Screening and Transferring Calls
• Answer incoming calls in a professional manner
• Verify member`s details on pinnacle
• Confirm and update member`s details on pinnacle
• Screen and transfer calls to correct departments
• Create call backs on pinnacle for staff that are not available to answer calls
• Where call backs are not applicable, eg caller wants to join Scorpion, take messages and email them to the relevant person/department
• Report telephone / Queue metrics technical faults to the manager
• Assist with Adhoc duties
• General office administration duties

Requirements
MINIMUM REQUIREMENTS AND GENERAL WORKING CONDITIONS

Education

• Must have Matric (Grade 12) or equivalent qualification
• Post matric experience and qualification in office administration advantageous

Experience

• At least 1 – 3 years- experience in switchboard environment

Closing Date:

Friday 27, February 2026

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Duties/ Responsibilities ·      

•   Grow Scorpion sales in government and private companies, focusing on those that allow salary deductions. This entails appointment setting,               
• worksite marketing, and other related activities.
• Manage the company vehicle to transport Independent Contractors and deliver Scorpion equipment for Stop Order marketing.
• Ensure sales teams meet and exceed agreed-upon sales targets monthly
• Drive recruitment, training, and support to keep 90% of Independent Contractors monthly, ensuring a strong sales team.
• Ensure Independent Contractors follow all rules in the FAIS and other business requirements promoting TCF principles.
• Forster a culture of treating customers fairly, ensuring that all ethical, and in the best interests of the customers.

Requirements
MINIMUM CRITERIA AND PRE-REQUISITE COMPETENCIES

Education

• Matric or equivalent qualification.
• Relevant Sales and/ or Marketing Management, qualifications will be an advantage

Experience

• At least 3 years of sales experience in the insurance sector.
• At least 1 year as a Sales Manager, managing a team of Independent Contractors 
• A strong track record of working within the stop order market.
• Skilled in building trust with ICs and motivating them to meet targets
•  A completed FSB Regulatory exam will be an advantage

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Key Responsibilities include, but are not limited to the following:

Client Liaison

• Greet clients and attend to queries in a friendly and professional manner.

Telephone Management

• Direct incoming calls and take telephone messages.

Data Capturing

• Update details on the database.
• Capturing of Bills on Pinnacle.

Diary Management and Other Administration

• Book appointments, make travel arrangements, and handle other admin duties.

Reporting 

• Prepare weekly and monthly reports

Positing

• Attending to posting of legal letters and other correspondence

Indexing

• Attending to the digital indexing of correspondence

Requirements

MINIMUM REQUIREMENTS AND GENERAL WORKING CONDITIONS

Education

• Must have Matric （Grade 12）; and
• Any other administrative diploma/certificate （advantageous）

Experience

• A minimum of 1–2 years of customer service experience is essential.
• Previous experience working in a law environment is essential