Head of Delivery, P&C at NTT Ltd.

Your day at NTT DATA

• The Head of Delivery: P&C is a leadership role, responsible for the planning, execution and delivering of strategic P&C information technology programs, managing multiple related projects within scope, budget, and timeline.
• This role collaborates with cross functional teams, manage resources, and ensure program success by utilizing effective project management methodologies.
• This leadership role has the core responsibility for fostering a positive team culture, supporting the growth of the team, and promoting communication and collaboration, thereby creating an environment that drives high performance and ensures a motivated and cohesive project team.

Key responsibilities:

• Defines IT program scope, objectives, and deliverables in collaboration with stakeholders. Develops comprehensive project plans, including timelines, budgets, and resource allocation. Identifies and manages project dependencies, risks and issues.
• Coordinates and leads project teams, ensuring tasks are completed on schedule and within budget. Monitors project progress, ensuring tasks are completed on schedule and within budget. Monitors project progress, identifies potential roadblocks, and takes proactive measures to keep the project on track. Conducts regular meetings and provides project updates to stakeholders.
• Engages and communicates with stakeholders at all levels to understand project requirements, expectations, and changes. Fosters positive relationships and ensures alignment on project objectives. Manages stakeholder feedback, addresses concerns, and negotiates changes when necessary.
• Allocates resources effectively to meet project goals. Coordinates with functional managers to secure necessary resources, including personnel and equipment. Optimizes resource utilization and maintains a balanced workload across the project team.
• Ensures project deliverables meet quality standards and fulfils customer requirements. Implements effective quality assurance processes and conducts regular reviews to identify and address any quality issues. Collaborates with the quality assurance team to ensure adherence to best practices.
• Identifies project risks and develops risk mitigation strategies. Proactively monitors and manages risks throughout the project lifecycle. Escalates critical risks to senior management and recommends appropriate action plans.
• Maintains comprehensive project documentation, including project charters, plans, schedules, budgets, and status reports. Ensures accurate and up-to-date documentation is accessible to relevant stakeholders. Facilitates knowledge transfer and lessons learnt sessions to improve future project execution.
• Provides strategic direction and leadership to the project management team. Defines and implements project management methodologies, processes and standards to ensure consistent and effective project execution. Fosters a culture of excellence, accountability, and continuous improvement within the project management function.
• Provides guidance and support to team members by offering coaching and mentoring. Helps them develop their skills, overcome challenges, and reach their full potential. Encourages professional growth and provide learning opportunities

To thrive in this role, you need to have:

• Significant knowledge and understanding of working within a matrixed global organization.
• Significant project management skills, specifically delivery IT projects.
• Assertive in approach coupled with confidence in the area of expertise and the ability to facilitate business conversations.
• Significant engagement and relationship building skills.
• Ability to persuade, negotiate and influence key stakeholders.
• Excellent conceptual insight and ability to think strategically.
• Excellent ability to establish and manage processes and practices through collaboration and the understanding of business.
• Excellent ability to manage urgent and complex tasks simultaneously.
• Significant leadership skills with superior decision-making skills.
• Excellent verbal and written communication skills
• Excellent business acumen knowledge.

Academic qualifications and certifications:

• A bachelor's degree or equivalent in Project / Program Management or related field desired.
• Relevant Project / Program Certification(s) preferred.

Required experience:

• Significant experience working in a similar position in a global organization.
• Significant experience overseeing projects through the full life cycle.
• Significant demonstrated experience in working closely with a variety of internal and external stakeholders at different levels in the business.
• Significant previous experience operationally managing a team - across standard and complex IT projects/programs.