At EyeCarePro, we take pride in being the forefront marketing agency in the eyecare industry, specializing in practice growth. With over two decades of dedicated service and more than 1,800 happy customers, we've consistently focused on one mission: helping you get more patients.
Why Choose EyeCarePro?
Industry-Leading Expertise: We have tried and tested...
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As the Head of Human Resources, you will be instrumental in shaping and nurturing our growing team of talented professionals. Your expertise will foster a culture that aligns with our core values while driving organizational growth and efficiency. This role requires a blend of strategic thinking, operational expertise, and a passion for employee engagement and development.Key Responsibilities
Global HR Strategy Development: Design, develop, and implement HR strategies that align with diverse international laws and cultural contexts, while supporting business objectives and our core values.
Collaborative Leadership: Partner with international business leaders to understand HR needs and support operational solutions, ensuring consistency in systems, processes, and accountability.
HR Advisory: Act as a trusted advisor, providing daily guidance and support to management and staff across various global locations on all HR matters.
Data-Driven HR Analysis: Conduct surveys, analyze results, track KPIs, and propose action plans to improve performance and drive organizational objectives.
Employee Relations Management: Strengthen and maintain our company culture, ensuring fair and consistent application of policies, resolving employee relations issues in a diverse, multicultural environment.
Workforce Planning and Succession: Monitor and enhance global workforce planning and succession strategies.
Talent, Training, and Development Management: Identify talent needs and create strategies for recruitment, retention, and success planning.
Performance Development: Facilitate performance management processes, including goal setting, performance reviews, and development plans. Lead mentorship and coaching programs to drive career development across international teams.
Skills and Competencies
International HR Expertise: Proven understanding of various international HR practices, laws, and cultural nuances with a focus on global operations.
Business Acumen: Strong understanding of the digital marketing and agency sector.
Data Literacy: Expertise in data analysis and HR metrics.
Effective Communication: Exceptional communication and stakeholder management skills.
Change Management: Ability to manage change effectively in a diverse and dynamic environment.
HR Strategy and Team Management: Proven track record in HR strategy, organizational development, and leading teams.
Conflict Management: Skilled in resolving conflicts and negotiations.
Leadership: Exceptional leadership and mentoring abilities.
HRIS and Project Management Skills: Proficient in HRIS systems and project management methodologies.
Behaviours
Client-Oriented
Attention to Detail
Integrity
Initiative
Positive & Empathetic
Transformational Leadership
Results-Oriented
Deadline-Driven
Tenacity and Resilience
Team Player
Innovative Thinker
Strong Emotional Intelligence
Qualifications
Bachelors degree in Human Resources, Business Administration, or a related field. A Masters degree is preferred.
A minimum of 8 to 10 years of HR experience, with at least 5 years in a leadership role.
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