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LulaBet is an upcoming sports and digital entertainment platform company based in Cape Town. Our focus is to deliver a world class betting experience by providing professional and friendly service, delivered on a state-of-the-art platform. Our goal is to put the customer first, by combining customer insight and technology we strive to give sports fans ...
Job Description
The Role:
As the Head of Marketing for LulaBet, you will be responsible for the end-to-end execution of a new betting brands launch into the highly competitive and dynamic Pan-African landscape. Your ability to translate the brand vision into a comprehensive TTL strategy will be key to our success. This role is for a talented and empathetic leader who knows how to get the best out of a small, specialized team of marketers through the startup phase of a hyper scaling business.
Here is what you will be doing (the important stuff)
Design a TTL Sports Betting Marketing Strategy aligned to stakeholder expectations and business targets
Creation and operation of an omni-channel social media presence
Design and implement best in class retention practices through the life cycle including promotions, offers, communications and Customer Service
Map and develop all acquisition and retention funnels utilizing detailed customer journeys
Ensure all content is optimized for organic reach
Manage the end-to-end content creation and deployment cycle across all channels
Analyze and optimize the CX/UX based on data and feedback insights
Maintain a clear view of product performance and placement, suggest optimization as required
Manage and attribute the marketing budget across all channels
Launch a best-in-class partner program and actively develop the partner network
Manage all internal and Agency SEO activities
Develop the paid media strategy and manage its Agency implementation and performance
Continuously analyze key data against KPIs - industry trends, ATL performance, player data, product performance, service levels, life cycle campaigns and optimize the marketing strategy as required
Launch a best-in-class VIP program and manage VIP host performance against targets and KPIs
Lead a team of 15 Agents and marketers
Qualifications
Bachelors’ Degree in a relatable field
5 years' experience in a Senior Marketing role, preferably in iGaming
Knowledge and experience in Digital marketing
Sound management, communication and negotiation skills
Ability to prepare, understand and analyze business strategies, financial statements and business plans;
High level of numeracy and data skills
Able to work independently and self-direct
Passion for Sports
Knowledge and experience in applicable Gaming, POPI, FIC legislation
Experience in affiliate marketing and partner programs
Prior experience in e-commerce
Additional Information
We offer competitive packages, a great work environment and a promise that you won’t be bored if you are prepared for a challenge and want to build something great.
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