Head of Product - Digital Financial Services at M-KOPA

What Your Journey With Us Looks Like

• You'll join an environment where ego takes a backseat to impact.
• Your days will be spent collaborating with brilliant minds across Engineering, Design, Analytics, and Commercial teams.
• Together, you'll craft strategies that balance business objectives with genuine customer needs.
• When you bring your 5+ years of product management experience and 2+ years of team leadership to M-KOPA, you'll find yourself empowered to make meaningful decisions.
• You'll have the autonomy to develop product visions that are backed by data and driven by a deep understanding of our users' realities.
• As you guide multiple product managers, you'll help them grow while ensuring our products evolve throughout their lifecycle.
• Your analytical skills will shine as you conduct complex data analysis that informs strategic direction. And your collaborative approach will strengthen teams working across multiple countries.

The Difference You'll Make

• Picture yourself visiting customers in rural Kenya, witnessing firsthand how your product decisions create economic opportunity.
• Imagine celebrating with your team in Lagos as a new feature dramatically improves customer retention.
• Envision the satisfaction of knowing that the savings product you helped develop is funding education for thousands of children.
• At M-KOPA, success isn't measured solely by metrics on a dashboard—though those matter too.
• It's measured by transformed lives and communities empowered through greater financial access.

A Day in Your Life at M-KOPA

• Your hybrid work arrangement gives you flexibility while keeping you connected to both our office environment and the customers we serve.
• One day, you might be collaborating with engineers on platform improvements; the next, you could be in the field, gathering insights directly from users about their experiences.
• You'll travel between our markets, ensuring our solutions address the unique needs of diverse communities.
• You'll build deep knowledge of how our customers engage with our products, cultivate a culture of psychological safety and accountability across your teams, and promote data-driven decision-making at every level.
• When needed, you might even step directly into a product manager role to fill gaps or gain deeper experience in specific areas.