Alstom has been present in South Africa for more than a century. During these years the company provided a wide range of products and technologies which helped develop the country’s infrastructure. Alstom provided equipment for 12 of South Africa’s 13 coal-fired power plants and for the only nuclear power plant, but it also played a historical...
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Purpose of the job:
- Site quality director manages the Site Quality Teams in order to ensure the deliveries from the Site are at the right quality level. He/She cascades & implements the Site objectives within the Quality organisation and implements quality policy & tools at Site level.
POSITION IN THE ORGANISATION
Organisation structure (job belongs to..)
Reports directly to:
Other reporting to:
Direct reports:
- Industrial Quality Managers of all TRAXX sites
- Project Quality and Safety Manager
- Quality Management System Manager
- Supplier Quality Manager
- Network & Links
- Internal
- Site Management/Cluster/Regional Center Committee,
- Alstom Quality network. He is a member of the site management Committee
External
- Customers representative, suppliers, sub-contractors
MAIN RESPONSABILITIES
Accountabilities & Authorities:
Quality Action Plan:
- Develop Quality Culture & Right First Time Approach.
- Ensure consistency of QCD objectives and the contractual/regulatory obligations applicable to the projects.
- Drives continuous improvement plans to analyze and reduce the CONQ, NCR, Safety issues and Demerit
Quality embedded in operations:
- Deploy Quality Policy within the management committee of the Site,
- Responsible for Quality and Safety assessment of the products & services delivered, according to the contractual quality requirements.
- Increase Customer satisfaction through periodic meetings, Customers Surveys, product delivery controls,
- Manage and escalate Top issues impacting safety and customer
- Ensure that DFQ Gate Reviews and Suppliers FAI are done in time, including waiver when required
Quality Resources Management:
- Lead, Manage and develop Quality teams, using quality school, expertise, and APSYS.
- Deploy standard tools and indicators, and contribute to their improvement
QMS and Process management:
- Ensure Process governance, Risk and Opportunity management with site interested parties.
- Evaluate by Internal Audits the quality performance in each process.
- Ensure the right update about the Quality (QMS) Reference documents, using REX process.
- Ensure site QMS conformance against Alstom standards, Customer standards and ISO9001/IRIS requirements/CMMI/ECM...
Performance measurements:
Standard Quality KPI (Demerit, CONQ, FAI, DFQ, Go on Time, K1, K2, K3…)
- APSYS score, Internal & External Audits results
- Customer satisfaction, through Customer audits & yearly sites evaluation
Job Location / Mobility
- Site with travels and missions
MAIN REQUIRED COMPETENCES
Educational Requirements
Mandatory:
- Degree in Engineering and General Management Qualification
Desirable:
- Knowledge of railway industry (norms, certifications…) would be an asset
Experience
Mandatory:
- 10 years of experience Quality, project and operation.
- Experience in managing Quality tools and problem-solving tools.
- More than 5 years experience managing Engineering/Quality/Operations population of more than 20 employees.
Desirable:
- Senior management experience, with preferably good knowledge of all type of products.
- Green/Black Belt Qualification
- Competencies & Skills-(technical & behavioral)
- Fluent in English is compulsory,
- Customer oriented
- Data driven and courageous, rigor
- Ability to manage teams in cross and multicultural relationships
- Leadership and communication skills
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