Health Solutions Analyst at Kaelo

Job Description

The solution analyst is a member of the Project Management Business Area and is responsible for understanding business needs and collaborating with other technology stakeholders, product owners and business representatives to deliver high quality, technology based, business solutions.

KEY OUTCOMES (not limited to) Level 4 and 5 process elements

• Conceptualise Business Need
• Solution Analyst will, in collaboration with key stakeholders, provides technical/ functional assistance in identifying, evaluating and developing procedures that are cost effective and meet user requirements for system requirements
• Understand, capture and communicate business direction, challenges and requirements

Analyse, Design and Deliver Solutions

• Plan and execute tasks / initiatives
• Participate in solution discussion.  Evaluate and propose solution approaches
• System solution implementation and conduct periodic implementation reviews
• Ensure that all solutions adhere to the Kaelo systems standard and best practice
• Support business process change
• Test all solution aspects including, but not limited to acceptance, security, performance, integration
• Support work required to successfully pass through all relevant project gates
• Deliver business solutions that include technology implementations and/or adaptations

Maintain and Manage Applications

• Maintain current applications including but not limited to bug fixes, feature enhancements and performance tuning
• Work closely with solution architects to ensure decisions meet long-term growth need for Kaelo
• Facilitation and monitoring of technical implementation will be required
• Work with external 3rd parties
• Support continuous improvement of standard Kaelo systems practices

Knowledge

• Keep abreast of latest trends in technology, industry and corresponding business domain

Qualifications

SPECIAL REQUIREMENTS

• Developing Professional Expertise
• Continuous improvement and Innovation
• Analysis and Problem Solving
• Teamwork and building partnerships
• Accountability
• Interpersonal Effectiveness

PERSON DETAILS: WORK EXPERIENCE

REQUIRED

• Related experience in IT Help desk or telephony
• Business Analysis Experience
• Previous System Testing Experience

PREFERRED

• Exposure and experience in SDLC – Agile and BusDevOps
• Effective verbal and written communication skill
• Ability to interact with all levels within a business

EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY
REQUIRED

• Related IT qualification

PREFERRED

TECHNICAL SKILLS OR KNOWLEDGE

REQUIRED

• Strong troubleshooting skills; ability to identify patterns and generate ideas
• Must be well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude
• Proven track record of work experience with various technologies

PREFERRED

• Effective verbal and written communication skill

Additional Information

PERSONAL ATTRIBUTES : COMPETENCIES 

• Accountability
• Communication
• Business writing skills
• Efficient and effective mindset
• Planning and organisation
• Resilient and adaptive
• Self-development
• Significance and values oriented
• Ethical