Kaelo provides innovative, essential, healthcare solutions enabling the physical and psychological well-being of all South Africans.
Our one goal is to provide more South Africans with access to quality healthcare. We are progressive in our design, simple in our approach and sincere in the way we engage, changing the way healthcare is delivered to meet th...
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Job Description
To provide excellent new business delivery and quality through Kaelo service and sales standards. Identifying and improving the outcomes of new business activities. Increase and drive new business with a focus on quality and retention. Improving efficiencies and optimising new business acquisitions and drive increased revenue. Increasing the sales of our product offering through building relationships, superior client service and technical knowledge.
BUSINESS UNIT: New Business and Distribution
KEY OUTCOMES
- Manage strategic new business accounts and maintain relationships for the business. Build and maintain client portfolios
- Build long term relationships with new and existing clients
- Ensuring all administration relating to sales is completed effectively
- Provide sales solutions to meet clients’ needs
- Participate in proactive sales and marketing initiatives
- Drive value stream mapping to define as-Is analysis and the transition to Future State
- Application of knowledge; technical training and analysis to upskill prior to going to market
- Keeping up to date with competitor products and service offerings and industry developments
- Develop and enhance relationships between business units
- Working closely with other business areas and finding opportunities to cross sell
- Strategic prospecting skills and rapport building
- Negotiate and close sales
Qualifications
SPECIAL REQUIREMENTS
PERSON DETAILS: WORK EXPERIENCE
REQUIRED
- Health industry knowledge
- Top performer in new business and sales team
- Proven ability to drive sales and generate new business
- Sales Campaign management
- Strategic management with focus on marketing enablers
- Continuous improvement and strategic experience
- Confident and experienced negotiator able to drive revenue
PREFERRED
Education and or training background
- EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY
REQUIRED
- FAIS
- Grade 12 matric
- NQF Level 5 Wealth Management or short-term insurance
- RE exams
PREFERRED
TECHNICAL SKILLS OR KNOWLEDGE
REQUIRED
- Strong programme and Microsoft office management tool skills
- Knowledge of underwriting processes
- Understanding of financial planning
- Relevant industry experience and competitor knowledge
- Exceptional communication skills both verbal and written, problem solving and analytical skills
- Training and previous exposure to coaching
PREFERRED
Additional Information
- Accountability
- Action orientated
- Collaborative
- Communication
- Business writing skills
- Manage complexity
- Problem solving skills
- Decision thinking
- Encourages engagement
- Resilient and adaptive
- Resourceful
- Demonstrates self-awareness
- Purpose driven
- Significance and values orientated
go to method of application »
Job Description
To provide excellent new business delivery and quality through Kaelo service and sales standards. Identifying and improving the outcomes of new business activities. Increase and drive new business with a focus on quality and retention. Improving efficiencies and optimising new business acquisitions and drive increased revenue. Increasing the sales of our product offering through building relationships, superior client service and technical knowledge.
KEY OUTCOMES
- Manage strategic new business accounts and maintain relationships for the business. Build and maintain client portfolios
- Build long term relationships with new and existing clients
- Ensuring all administration relating to sales is completed effectively
- Provide sales solutions to meet clients’ needs
- Participate in proactive sales and marketing initiatives
- Drive value stream mapping to define as-Is analysis and the transition to Future State
- Application of knowledge; technical training and analysis to upskill prior to going to market
- Keeping up to date with competitor products and service offerings and industry developments
- Develop and enhance relationships between business units
- Working closely with other business areas and finding opportunities to cross sell
- Strategic prospecting skills and rapport building
- Negotiate and close sales
Qualifications
SPECIAL REQUIREMENTS
Minimum of 3 years as a Business Consultant with a proven track record of meeting sales targetsPERSON DETAILS: WORK EXPERIENCE
REQUIRED
- Health industry knowledge
- Short Term Insurance knowledge
- Top performer in new business and sales team
- Proven ability to drive sales and generate new business
- Sales Campaign management
- Strategic management with focus on marketing enablers
- Continuous improvement and strategic experience
- Confident and experienced negotiator able to drive revenuePREFERRED
Based in JHBEDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY
REQUIRED
FAIS
Grade 12 matric
NQF Level 5 Wealth Management or short-term insurance
RE examsPREFERRED
Business Degree
TECHNICAL SKILLS OR KNOWLEDGE
REQUIRED
- Strong programme and Microsoft office management tool skills
- Knowledge of underwriting processes
- Understanding of financial planning
- Relevant industry experience and competitor knowledge
- Exceptional communication skills both verbal and written, problem solving and analytical skills
Additional Information
- Accountability
- Action orientated
- Collaborative
- Communication
- Business writing skills
- Manage complexity
- Problem solving skills
- Decision thinking
- Encourages engagement
- Resilient and adaptive
- Resourceful
- Demonstrates self-awareness
- Purpose driven
- Significance and values orientated
go to method of application »
Job Description
To provide excellent new business delivery and quality through Kaelo service and sales standards. Identifying and improving the outcomes of new business activities. Increase and drive new business with a focus on quality and retention. Improving efficiencies and optimising new business acquisitions and drive increased revenue. Increasing the sales of our product offering through building relationships, superior client service and technical knowledge.
KEY OUTCOMES
- Manage strategic new business accounts and maintain relationships for the business. Build and maintain client portfolios
- Build long term relationships with new and existing clients
- Ensuring all administration relating to sales is completed effectively
- Provide sales solutions to meet clients’ needs
- Participate in proactive sales and marketing initiatives
- Drive value stream mapping to define as-Is analysis and the transition to Future State
- Application of knowledge; technical training and analysis to upskill prior to going to market
- Keeping up to date with competitor products and service offerings and industry developments
- Develop and enhance relationships between business units
- Working closely with other business areas and finding opportunities to cross sell
- Strategic prospecting skills and rapport building
- Negotiate and close sales
Qualifications
SPECIAL REQUIREMENTS
Minimum of 3 years as a Business Consultant with a proven track record of meeting sales targets
PERSON DETAILS: WORK EXPERIENCE
REQUIRED
- Health industry knowledge
- Short Term Insurance knowledge
- Top performer in new business and sales team
- Proven ability to drive sales and generate new business
- Sales Campaign management
- Strategic management with focus on marketing enablers
- Continuous improvement and strategic experience
- Confident and experienced negotiator able to drive revenue
PREFERRED
Based in JHB
EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY
REQUIRED
FAIS
Grade 12 matric
NQF Level 5 Wealth Management or short-term insurance
RE exams
PREFERRED
Business Degree
TECHNICAL SKILLS OR KNOWLEDGE
REQUIRED
- Strong programme and Microsoft office management tool skills
- Knowledge of underwriting processes
- Understanding of financial planning
- Relevant industry experience and competitor knowledge
- Exceptional communication skills both verbal and written, problem solving and analytical skills
Additional Information
- Accountability
- Action orientated
- Collaborative
- Communication
- Business writing skills
- Manage complexity
- Problem solving skills
- Decision thinking
- Encourages engagement
- Resilient and adaptive
- Resourceful
- Demonstrates self-awareness
- Purpose driven
- Significance and values orientated
go to method of application »
Job Description
Business Development
- Build relationships with the Business Development Consultants and their stakeholders
- Assist with any business development relevant related administration, events, or marketing activities
- Establish, maintain and support the business development consultants and their clients
- Action any other reasonable request from manager
- Manage and Maintain Intermediary Relationships
- Educate and train new intermediary when required
- Service and manage end-to-end escalations when required
- Work with operations to resolve end-to-end processes
- Support New Business Consultants by maintaining intermediary relationship information and assisting with administration requirements
- Lead management and allocation of new leads to the relevant New Business Consultant, which are determined by region and are allocated on a rotational basis to the inland New Business Consultants
- CBD Management: identify any new information posted on CBD that will support the New Business Division, present this information at New Business SHESHA’s and save the information under the appropriate folder on the New Business SharePoint Drive
- Provide product comparisons utilising Brokertools to New Business Consultants, CRM’s, Intermediaries and/or prospective clients
- Maintenance and management of the Master Broker Engagement document
- Maintenance and management of the External Active Directory, which should be aligned to the Master Broker Engagement document
- Management of the Sales Admin email pool and the issuing of Intermediary Portal login credentials which should be aligned to the External Active Directory
- Monitoring of Intermediary Competency Dashboard issued by the Quality Division and sharing of information with the New Business Consultants at an Intermediary House level when required
- Maintaining and updating statutory documents and updating of CSD platform for tender submission requirements
- Maintaining the tender library (team CV’s etc.) for tender submission requirements
General office
Diary management (multiple)
- Human Capital Management and admin support for the Business Development team
- Book and schedule all travel arrangements
- Assist with the planning and implementation of Kaelo functions including regional meetings, company and client events, CSI initiatives etc.
- Planning and Reporting
- Prepare presentations
- Facilitate internal communications (distribution of information and schedule of presentations)
- Financial and Budget support
- Credit card claims and reconciliations
- Manage / order stationery
- Finance and payroll support for your business areas
Qualifications
PERSON DETAILS: WORK EXPERIENCE
REQUIRED
4 -5 years administration experience
PREFERRED
- 3 years of experience in the healthcare industry or sales environment
- Relevant experience in the business unit described above
EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY
REQUIRED
Matric
Tertiary Education
PREFERRED
FAIS
TECHNICAL SKILLS OR KNOWLEDGE
REQUIRED
- Microsoft Office Suite (Intermediate – Advanced level)
- Strong administration and organisational skills
PREFERRED
- Knowledge of the healthcare industry
Additional Information
- Accountability
- Action orientated
- Collaborative
- Communication skills
- Simple writing skills
- Problem solving skills
- Encourages engagement
- Manages complexity
- Resilient and adaptive
- Purpose driven
- Significance and values orientated
go to method of application »
Job Description
The solution analyst is a member of the Project Management Business Area and is responsible for understanding business needs and collaborating with other technology stakeholders, product owners and business representatives to deliver high quality, technology based, business solutions.
KEY OUTCOMES (not limited to) Level 4 and 5 process elements
- Conceptualise Business Need
- Solution Analyst will, in collaboration with key stakeholders, provides technical/ functional assistance in identifying, evaluating and developing procedures that are cost effective and meet user requirements for system requirements
- Understand, capture and communicate business direction, challenges and requirements
Analyse, Design and Deliver Solutions
- Plan and execute tasks / initiatives
- Participate in solution discussion. Evaluate and propose solution approaches
- System solution implementation and conduct periodic implementation reviews
- Ensure that all solutions adhere to the Kaelo systems standard and best practice
- Support business process change
- Test all solution aspects including, but not limited to acceptance, security, performance, integration
- Support work required to successfully pass through all relevant project gates
- Deliver business solutions that include technology implementations and/or adaptations
Maintain and Manage Applications
- Maintain current applications including but not limited to bug fixes, feature enhancements and performance tuning
- Work closely with solution architects to ensure decisions meet long-term growth need for Kaelo
- Facilitation and monitoring of technical implementation will be required
- Work with external 3rd parties
- Support continuous improvement of standard Kaelo systems practices
Knowledge
- Keep abreast of latest trends in technology, industry and corresponding business domain
Qualifications
SPECIAL REQUIREMENTS
- Developing Professional Expertise
- Continuous improvement and Innovation
- Analysis and Problem Solving
- Teamwork and building partnerships
- Accountability
- Interpersonal Effectiveness
PERSON DETAILS: WORK EXPERIENCE
REQUIRED
- Related experience in IT Help desk or telephony
- Business Analysis Experience
- Previous System Testing Experience
PREFERRED
- Exposure and experience in SDLC – Agile and BusDevOps
- Effective verbal and written communication skill
- Ability to interact with all levels within a business
EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY
REQUIRED
PREFERRED
TECHNICAL SKILLS OR KNOWLEDGE
REQUIRED
- Strong troubleshooting skills; ability to identify patterns and generate ideas
- Must be well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude
- Proven track record of work experience with various technologies
PREFERRED
- Effective verbal and written communication skill
Additional Information
PERSONAL ATTRIBUTES : COMPETENCIES
- Accountability
- Communication
- Business writing skills
- Efficient and effective mindset
- Planning and organisation
- Resilient and adaptive
- Self-development
- Significance and values oriented
- Ethical
Method of Application
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