Healthcare Consultant at AON

• Are you an experienced medical aid consultant? Do you possess an NQF5 in Wealth Management? We're hiring!!!
• Aon South Africa is recruiting a Healthcare Consultant in our Employee Benefits department based, on a hybrid basis, from our Head Office in Sandton.
• The role of the healthcare consultant is to manage and service and retain a portfolio of clients by applying company policies and procedures to deliver varied technical and professional activities.

What the day will look like

• Being the primary point of contact for clients.
• Responsible for client retention and growth of portfolio of clients.
• Ensure that all service level agreements and appointment letters are signed and current and in place.
• Developing healthcare related educational programs, conducting healthcare related training and conducting induction training.
• Ensuring that all administrative and regulatory matters relating to each client portfolio is up-to-date and in order.
• Reporting and distribution of information and data to all internal and external stakeholders, including executive reports.
• Dealing with all queries, ex gratia applications, disputes and information required by the client.
• Ensuring compliance with all regulatory requirements.
• Benefit and cost comparisons as required and is able to review and make recommendations on subsidy modelling.
• Staying abreast of industry and legislative changes and is able to discuss implications for employers and employees.
• Assisting more junior colleagues where applicable.
• Engaging in business development and/or contributing directly or indirectly to all business development efforts in Aon South Africa.

Skills and experience that will lead to success
Qualifications.

• A recognised matric qualification.
• An NQF 5 Wealth Management or equivalent qualification in healthcare.
• Regulatory Qualification RE5.
• A relevant bachelor’s degree from a reputable tertiary educational institution would be advantageous.
• Registration as a representative with the FSCA in terms of the FAIS Act and CMS.
• Accreditation on 8 medical schemes, 3 Gap cover schemes and 3 primary health products is required.

Knowledge.

• A well-developed knowledge of principles and practices within a technical/professional discipline.
• The ability to analyse data from medical schemes and competently and objectively present the findings and solutions to clients in terms of their health and wellness strategy.
• A good knowledge of policy wordings.

Skills and Attributes.

• Well-developed analytical skills, i.e. problem-solving, potential problem analysis, decision analysis.
• Well-developed ability to work in and contribute to teams constructively.
• Well-developed spoken and written communication skills.
• Well-developed influencing and persuading skills.
• Well-developed interpersonal skills.
• Computer literacy in Excel and Word.

Experience.

• Demonstrated ability in a similar or related role.
• Extensive healthcare (medical aid) experience.
• A consistent track record of achievement as a consultant.