Healthcare Consultant - Stellenbosch at PSG Konsult Ltd

Job description:

• As a Healthcare Consultant, you will provide expert advice to clients on health insurance plans and medical scheme options. Your role will involve assisting clients in selecting the best healthcare solutions, ensuring compliance with industry regulations, and maintaining strong client relationships.
• You will also be responsible for analysing client needs, preparing proposals, and conducting presentations to guide clients in making informed decisions regarding their healthcare coverage.

Responsibilities:

Technical Consulting (analyse, strategies and communicate)

• Conduct thorough analysis of clients’ overall employee benefits (e.g., medical scheme, retirement fund, group risk, wellness programme, occupational health, expatriation cover etc.) with the objective of quantifying related costs, risks, inefficiencies, duplications, gaps, and business opportunities
• Conduct annual review (benefit and cost comparison) of all benefits
• Compile a value based, integrated and progressive annual strategy for each client
• Propose strategies geared towards mitigating the risks identified, improving efficiencies, and leveraging business opportunities within each client
• Compile reports and presentations for various projects. The reports and presentations must be compiled and presented in a manner that demonstrates the value delivered by Company and promotes the Company brand
• Facilitate/manage meetings (internal and external) with an objective/outcome in mind. Ensure adherence to time allocated, promote interaction and control focus to discussion points

Portfolio Management

• Ensure execution of strategies and services planned for each year within the time allocated
• Ensure compliance to Service Level Agreements and Turn Around Times
• Monitor ICU flags (i.e., expiry of contractual term, loss of relationship at executive management and material service failure) and communicate identified concerns to Company’s senior management. Prioritise service delivery to ICU flagged clients
• Develop and maintain a good relationship with the HR/Payroll Team, HR Management, and the Executive Team
• Manage elevated service delivery complaints to the best of your capability

Project Management

• There will be special projects allocated to you to oversee and manage. You will be required to design a project plan, present the plan to the team involved, delegate tasks and provide progress report to the team

Professionalism

• Ensure clear, effective, and professional communication to clients
• Always adhere to high standards of quality and professionalism (punctuality, formal dress code, professional written and verbal communication etc
• Comply with FAIS code of conduct
• Treat clients with dignity and respect
• Work collaboratively and efficiently with other team members and provide support where required

Minimum Requirements:

• Post graduate diploma in Financial Planning or BCom qualification/NQF5
• 5 years relevant work experience in Financial Services industry
• RE5 qualification will be a requirement
• Proficient in both spoken and written English and at least one other of the official South African languages
• Computer literacy (MS Office)
• Own transport and a valid driver’s licence

Competencies:

• Analytical skills
• Planning, communication and Organising skills
• Prioritization
• Problem-solving skills
• Time management / Deadline driven
• Knowledge of selling methodologies
• Knowledge of marketing campaign management
• Knowledge in managing and co-ordinating of sales initiatives
• Entrepreneurial/business orientation