Hospital Manager - Medfem Hospital at Intercare Group South Africa

CRITICAL OUTPUTS

Deliver Quality Customer Service & Patient Satisfaction

• Ensure a seamless patient experience by fostering strong relationships with patients, professionals, and stakeholders.
• Implement and oversee hospital processes to maintain service excellence and patient safety.
• Drive patient satisfaction surveys and respond to feedback for continuous improvement.

Ensure Sound Operational Practices

• Manage hospital operations in line with Intercare’s strategy and operational model.
• Lead hospital-specific best practices, ensuring efficiency and compliance.
• Monitor and audit hospital processes to maintain high standards of clinical and operational performance.

Achieve Legislative Compliance & Clinical Excellence

• Ensure adherence to all healthcare regulations, SANC guidelines, and Intercare policies.
• Maintain compliance with infection control, safety, and quality standards.
• Manage licensing, governance, and regulatory requirements.

Drive Financial Sustainability & Business Growth

• Develop and implement strategies to achieve financial targets and operational efficiency.
• Oversee budget management, cost control, and risk mitigation.
• Foster professional relationships to drive hospital utilisation and growth.

Provide Effective Leadership & People Management

• Lead and develop hospital staff, ensuring engagement, performance, and alignment with Intercare’s values.
• Drive training, mentorship, and continuous development initiatives.
• Oversee staffing levels and human capital processes to optimise hospital operations.

REQUIREMENTS

Education: 

• Diploma in General Nursing / B Cur Degree or relevant nursing qualification with SANC registration.

Experience:

• 5-10 years of management experience in the private healthcare sector, OR
• 5 years of nursing experience with at least 2 years in a management role.

Additional Requirements:

• Code 8 driver’s license and own transport.
• Computer proficiency (MS Office).
• Strong leadership, problem-solving, and communication skills.
• Sound knowledge of healthcare legislation, financial management, and business principles.
• Ability to work in a high-pressure environment with on-call and overtime availability as required.