HR Operations Specialist - Jumia (Full Time) at Jumia Group

WHAT YOU WILL BE DOING:

• Identify and define simplified solutions to increase operational efficiencies, continuous process improvement, data integrity and operational effectiveness across all countries HR Operations functions
• Identify and analyse opportunities for process improvements and automations and executing the development of HR processes
• Partner with a variety of different teams to deliver effective, efficient, integrated, and value-added systems and process solutions
• Keep abreast of industry trends and best practice to optimise the HR operation service offering
• Align and influence key business decisions to ensure the effective implementation of HR processes
• Build and maintain relationships with a variety of internal teams (incl. Finance and Tech) and external service providers
• Drive the implementation of the HR Operations processes, technology and systems across the countries
• Ensure that the applicable standards, policies, frameworks and guidelines that governs HR Operations activity across the organization are met and followed by all countries
• Ensure compliance with HR operations processes across groups to mitigate risk
• Drive the implementation and adoption of various HR practices and processes using various tools such as facilitating sessions to educate HR teams, employees and senior line managers on these practices
• Building and strengthening process know-how in order to future proof the organisation
• Support various stakeholders in the development and implementation of initiatives aimed at optimising and managing organisational effectiveness
• Advise, coach and support senior leaders on the wide range of HR Processes
• Identify training and development initiatives relating to HR Operations

WHAT WE ARE LOOKING FOR:

• Honours degree in Human Resources (HR), Social or Behavioural Sciences
• 6+ years’ experience in HR Operations at a senior level required
• Working across different countries
• Knowledge of and experience in HR best practices and operational excellence
• Track record in supporting the delivery of change / improvement projects
• Good business acumen
• Problem solving and critical thinking skills with a continuous improvement mindset
• Analytical skills and fact-based decision ability
• Self-directed with an ability to organize, plan and prioritize
• Outstanding communication skills
• Excellent organizational and time management skills
• Self-motivated to drive initiatives
• Ability to thrive in a global environment, working flexibly where required

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders