Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jum...
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Identify and define simplified solutions to increase operational efficiencies, continuous process improvement, data integrity and operational effectiveness across all countries HR Operations functions
Identify and analyse opportunities for process improvements and automations and executing the development of HR processes
Partner with a variety of different teams to deliver effective, efficient, integrated, and value-added systems and process solutions
Keep abreast of industry trends and best practice to optimise the HR operation service offering
Align and influence key business decisions to ensure the effective implementation of HR processes
Build and maintain relationships with a variety of internal teams (incl. Finance and Tech) and external service providers
Drive the implementation of the HR Operations processes, technology and systems across the countries
Ensure that the applicable standards, policies, frameworks and guidelines that governs HR Operations activity across the organization are met and followed by all countries
Ensure compliance with HR operations processes across groups to mitigate risk
Drive the implementation and adoption of various HR practices and processes using various tools such as facilitating sessions to educate HR teams, employees and senior line managers on these practices
Building and strengthening process know-how in order to future proof the organisation
Support various stakeholders in the development and implementation of initiatives aimed at optimising and managing organisational effectiveness
Advise, coach and support senior leaders on the wide range of HR Processes
Identify training and development initiatives relating to HR Operations
WHAT WE ARE LOOKING FOR:
Honours degree in Human Resources (HR), Social or Behavioural Sciences
6+ years’ experience in HR Operations at a senior level required
Working across different countries
Knowledge of and experience in HR best practices and operational excellence
Track record in supporting the delivery of change / improvement projects
Good business acumen
Problem solving and critical thinking skills with a continuous improvement mindset
Analytical skills and fact-based decision ability
Self-directed with an ability to organize, plan and prioritize
Outstanding communication skills
Excellent organizational and time management skills
Self-motivated to drive initiatives
Ability to thrive in a global environment, working flexibly where required
We Offer:
A unique experience in an entrepreneurial, yet structured environment
A unique opportunity of having strong impact in building the African e-commerce sector
The opportunity to become part of a highly professional and dynamic team
An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders
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