IBA Programme Implementation Lead at MSD

Job Description

• Reporting to the Director of Sub-Saharan Africa, the Institutional Business Africa (IBA) Programme Implementation Lead will be responsible for oversight and leadership of all Key Account Managers (KAM’s) and Country Programmes that fall within the IBA space, thus working along with KAM’s and respective support functions to ensure all countries within the IBA framework are managed in terms of vaccine initiatives and programmes running in these countries, whilst ensuring alignment with product supply requirements and logistics.
• Responsibilities include strategy, tactics and infrastructures are in place to successfully achieve the respective goals laid out, also that the operating plans and critical milestones are met. This business leader has P&L responsibility.
• This leader will also manage and interact with global, regional and local teams.

Key priorities for the role include
Perform

• Outstanding execution by assuming responsibility for the P&L within a multifunctional organization and achieving annual budget targets, in a genericized and competitive market.
• Achieve targets by prioritizing on strong financial performance and successfully delivering on operational commitments.

Transform

• Develop imaginative, broad based and non-traditional approaches to develop business opportunities using a customer driven, end-to-end approach. Flex and adapt rapidly to new situations and continually seek for new opportunities.
• Evaluate alternatives, have the constitution for change, and the skills to drive it. Drive change and generate new ideas. Encourage others to generate ideas.

Inspire and Develop

• Engage, motivate and inspire all functions.
• Set direction for the business and align the team to enthusiastically execute on strategy. Demonstrate ability to lead and influence people and team who are not reporting directly to him/her.

Collaborate

• Liaise and build strong rapport with the regional and global organization by integrating the broader organization’s expertise and know-how into the operations and take guidance effectively from and contribute to corporate knowledge resources.
• Collaborate extensively and successfully with peers, cross-Business Unit resources, Regional and Headquarter colleagues.

Experience

• Preferably at least 5 years’ experience within the pharmaceutical and Africa sector
• Experience in operating with a business unit, strong experience managing /driving budget/ resources and profitability.
• Extensive experience with Africa Ministries of Health initiated programmes.
• Experience in influencing key stakeholders in public health initiatives in Africa.
• Line management experience
• Strong experience in public health

EDUCATION

• Bachelors degree required, advanced degree preferred.

TECHNICAL COMPETENCIES

• External Market Analysis and Impact - Understands category, business and competitive assessment in order to hone-in on strategies and tactics that will fuel sustained growth and profitability. Reviews other markets to identify best-practices and proposes innovative and alternative methods to maximize the brand.
• Network - Build and sustain relationships with key internal and external stakeholders, and customers by demonstrating expertise, competence and trustworthiness. Cultivate an extensive network; apply knowledge of processes, interrelationships, and the industry to work collaboratively.
• Strategic Thinking & Planning – Led business initiatives with external stakeholders
• Financial Acumen – Develops revenue/volume/profit goals across significant/large/multiple brands and/or segments. Manages P&L throughout the year and adjusts volume changes, cost parameters in collaboration with Finance in order to maintain appropriate financial focus and rigor.
• Customer Relationship Management - Identifies customer orientated initiatives beyond current role/responsibilities and continuously balances the impact of these initiatives on the customer taking into account all commercial considerations. Anticipate and understand customer/patient needs, and make them the focus of his/her strategies, initiatives, and decisions.
• Project Management - Establishes delivery performance standards and metrics to ensure achievement of expected value proposition. Ensures necessary resources for needed new products or improvements. Creates multi-disciplinary technical innovations and solutions and works on cross-functional teams in the planning, roll out and delivery of brand meetings.
• Cross-Functional Capability - Held leadership roles in and/or managed multiple functions, successfully acquiring the appropriate breadth/depth of expertise. Shows strong working knowledge of all functional areas (e.g. supply chain, sales, medical, regulatory affairs, compliance, legal and public relations) in order to provide input into decisions and influence internal stakeholders on issues of common interaction.
• Leveraged and sponsored support functions (including HR, IT, Finance, etc.) while delivering the business.

BEHAVIOURAL COMPETENCIES
Core competencies

• Business Acumen – Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
• Directing others – Energize and inspire others to higher levels of effort and performance. Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.
• Innovation Management – Is good at bringing the creative ideas of others to market; has good judgment about which creative ideas and suggestions will work; has a sense about managing the creative process of others; can facilitate effective brainstorming; can project how potential ideas may play out in the marketplace. Make and own difficult, timely, market leading decisions, even amidst significant uncertainty.
• Ethics and Integrity - His/her judgment must be consistent with MSD’s policies and values, particularly in situations in which the answer is not obvious or clear. He/she must demonstrate stewardship in regards to compliance.
• Organizational Position – Is skilled politically; can explain headquarters’ actions to in-country staff; teaches in-country staff and headquarters about each other’s perspectives; knows when to stop on a battle; is an outstanding communicator; works the informal network well; never misses an opportunity to explain or sell a position.
• Strategic foresight – Capability to identify/create new business opportunities and ability to identify innovative partnerships to drive business results

Adverse event reporting & Compliance

• Responsible for reporting adverse experiences or events (AEs), adverse device events (ADEs), product quality complaints (PQCs) and other reportable information, customer feedback (CF), alleged counterfeiting, diversion and tampering (CDT) that they become aware of to the Designated Point of Contact (DPOC).