ICT Infrastructure Team Leader - Stellenbosch at Unifi Group

Minimum Requirements

Requirements

• A relevant degree or diploma.
• 3+ years of relevant work experience in an IT support environment.
• Strong analytical and problem-solving skills using logical pragmatic reasoning.
• Attention to detail
• A concern for order, quality and accuracy. A meticulous approach to work.
• Fast and self-learning abilities.
• Result orientation and eager to work hard and smart.
• Good communication skills.
• Willing to travel
• Passion for Africa and willingness to work in the developing world context. 

Duties and Responsibilities

Responsibilities:

• Planning, design, implementation, and maintenance of the group’s ICT infrastructure. Not limited to;
• IT hardware. Includes procurement, setup, maintenance and replacement processes.
• Networking and cabling - ensure consistent high standards throughout the group
• Connectivity. Data, voice, telephony
• Desktop security (including antivirus, patch management)
• User security awareness and training
• Desktop support services
• Management of in-country IT teams (currently 6 people)
• Key supplier relationships and management
• Google Workspace administration and adoption
• Cost management
• Others: Firewalls, VPN, Queueing systems, CCTV