ICT Technician - OR Tambo at TB HIV Care

Minimum Requirements

• An appropriate certificate or degree in Information Systems/Technology.
• Data Management Computer programme certificate; or equivalent combination of education and experience will be an added advantage
• Knowledge of the public health sector policies and procedures will be advantageous.
• At least 4 years’ experience in information systems in implementation activities, with emphasis on analysis, troubleshooting, and process flows.
• To perform this job successfully, an individual should have knowledge of Word Processing software, excel, power point, Tier.net and DHIS
• Ability to communicate in English or isiXhosa (Cape Town)
• Clear criminal record

Duties and Responsibilities

• Maintenance and support of the CCMDD electronic system (SyNCH) across all assigned healthcare facilities and pick-up points within a sub-district
• Providing ongoing support and training at health facilities and PuPs to ensure optimal and consistent utilisation of the software system
• Monitoring of the facilities’ use of the CCMDD software system and attending to any challenges and gaps by liaising closely with the provincial Helpdesk for support
• Ensure the optimum functioning of all equipment and software involved in the CCMDD software system;(laptop, tablets, scanners, internet browsers & connectivity)
• Providing weekly, monthly, quarterly and or annual progress reports to the CCMDD Coordinator and other relevant stakeholders regarding daily activities and progress against targets
• Attending and participating in all required meetings with the manager and district CCMDD M&E team
• Reporting discrepancies in data at a patient level to the CCMDD Coordinator and district CCMDD M&E team
• Working closely with District Technical Advisor to ensure the SyNCH is implemented and used appropriately in accordance with healthcare facility needs