In-House Controller at Aramex South Africa

Purpose of the Job

• Handling delivery and pickup consignments in a safe, professional manner according to company service standards to achieve the highest level of customer satisfaction through coordinating with the dispatcher and the express / domestic operations Team Leader / Supervisor

Job Description
Key Responsibilities

• Daily monitoring of all high profile accounts
• Daily capturing of POD’s and reconciliation of POD’s
• Resolving of queries
• Compiling reports on a daily basis
• Tracking reports to be sent to clients on a daily basis
• Physical work involved (loading of boxes etc.)
• Daily running of both the Operational and Admin responsibilities of the In-house site
• Manage and assist with all queries related to your client’s consignments, following up with the Aramex office, and also the appointed Accounts Manager
• Ensuring that staff follow the Disciplinary Rules and Guidelines of Aramex as published in the employee handbook
• Daily liaison with Operations is absolutely critical in the smooth running of an In-house operation, thus commitment to communicating daily with them, will ensure that the Service to the client is delivered

Job Requirements - Experience and Education

• Matric (Grade 12)
• Must have a valid Code 08 Driverfs licence (Code 10 advantageous)
• Must have at least 1 yearsf experience in the Logistics Industry
• Local knowledge of areas and neighbourhood
• Knowledge of e-mail etiquette (written communication)
• Computer literacy is essential
• Own reliable transport is required