Job Opportunities at Aramex South Africa

Purpose of the Job

• Overall, the purpose of the Inland HRBP role is to facilitate the achievement of organizational objectives through effective HR practices, talent management, employee engagement, and strategic partnership with business leaders. By aligning HR initiatives with business priorities and fostering a positive work environment, HRBPs contribute to the overall success and sustainability of the organization. 

Job Description

• Partner with senior leadership to understand business objectives and develop HR strategies aligned with organizational goals.
• Translate business strategies into actionable HR initiatives and programs.
• Serve as a primary point of contact for employee inquiries, concerns, and conflict resolution.
• Conduct investigations into employee complaints, grievances, or misconduct allegations.
• Develop and maintain the HR function’s response and recovery plan during a disruptive incident, using the tools and templates provided by the business.
• Partner with hiring managers to identify staffing needs and develop recruitment strategies in line with the Employment Equity plan.
• Oversee the recruitment process, including sourcing, interviewing, and selection of candidates.
• Ensure compliance with local employment laws and regulations.
• Collect and analyze HR metrics to assess the effectiveness of HR programs and initiatives.
• Develop and implement initiatives to promote employee engagement, morale, and retention.
• Conduct employee surveys or focus groups to gather feedback and identify areas for improvement.
• Build strong relationships with business leaders and department heads to understand their needs and priorities.
• Serve as a strategic advisor to management on HR-related matters, providing guidance and support to achieve business objectives.

Job Requirements - Experience and Education

• A bachelor’s degree in human resources management, Business Administration, Psychology, or a related field.
• An honours or post-graduate degree is advantageous. 
• Minimum of 5 years of relevant HR working experience, preferably in the logistics and shipping industry with a focus on industrial relations. 
• 1 or more years team management experience. 
• Progressive experience in human resources, with a focus on HR business partnering, employee relations, talent management, or organizational development.
• Previous experience in a strategic HR role, working closely with senior leadership and business stakeholders, is highly desirable.
• Professional certifications such as PHR (Professional in Human Resources), or SPHR (Senior Professional in Human Resources). Is a Plus
• Effective problem-solving skills with the ability to analyze complex issues, identify root causes, and develop practical solutions.
• Strong decision-making skills, with the ability to make sound judgments and prioritize competing demands in a fast-paced environment.
• Managed HR function of a staff compliment of 350 or more employees.

Additional Requirements:

• Ability to collaborate cross-functionally with other departments and teams to achieve common goals and objectives.
• Proven track record of building and maintaining strong relationships with internal stakeholders, including senior leadership, managers, and employees.
• Commitment to maintaining the highest standards of ethical conduct, confidentiality, and professionalism in all HR-related activities and interactions.
• Experience in developing and implementing HR strategies that drive business results and improve organizational effectiveness.
• Proficiency in HRIS (Human Resources Information Systems) and other HR-related software tools for data management and reporting.
• Excellent communication skills, both verbal and written, with the ability to effectively communicate with employees at all levels of the organization.
• Play a main role in making decisions.

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Purpose of the Job

• To be a team player within the procurement function of Sub-Saharan African region for the assigned stations ensuring policy compliance, driving spend optimization in meeting business and operational needs.

Job Description

• Act as procurement focal point for suppliers/end users for the assigned stations across Africa.
• Execute tenders, negotiate T&Cs and draw comparisons/recommendations.
• Explore consolidation and saving opportunities for country wise 3rd party addressable spend, develop a localized procurement strategy to support the business
• Assist the station teams in decision making related to purchasing requirements. Liaise with global support / excellence team as needed in establishing long term contracts and handle subsequent day to day deliveries / performance management issues at station.
• Prequalify, onboard, manage supplier performance in coordination with Vendor management team and take ownership of Procure to pay cycle for assigned station(s)
• Establish relationship with key stakeholders, gather requirements, refine specifications, facilitate technical evaluations to obtain best value proposals.
• Demonstrate an understanding of the Procurement to Pay Cycle
• Understand the principles of Spend Analysis
• Collaborate with internal stakeholders such as legal, finance, contracts in establishing and negotiating supplier agreements
• Ensure adherence with the company procurement policies, systems, and procedures
• Effective management of contracts and timely renewals through a proper tender plan
• Drive cost savings and value creation across all spend categories
• BBBEE scorecard mechanics

Job Requirements - Experience and Education

• Bachelor’s degree with additional qualification in Procurement such as CIPS or similar
• Good communication skills, negotiation skills with commercial acumen
• Experience in SAP/Ariba modules
• At least 3-5 years of relative experience in Procurement
• Experience in international procurement processes and supplier management

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Purpose of the Job

• Handling delivery and pickup consignments in a safe, professional manner according to company service standards to achieve the highest level of customer satisfaction through coordinating with the dispatcher and the express / domestic operations Team Leader / Supervisor

Job Description
Key Responsibilities

• Daily monitoring of all high profile accounts
• Daily capturing of POD’s and reconciliation of POD’s
• Resolving of queries
• Compiling reports on a daily basis
• Tracking reports to be sent to clients on a daily basis
• Physical work involved (loading of boxes etc.)
• Daily running of both the Operational and Admin responsibilities of the In-house site
• Manage and assist with all queries related to your client’s consignments, following up with the Aramex office, and also the appointed Accounts Manager
• Ensuring that staff follow the Disciplinary Rules and Guidelines of Aramex as published in the employee handbook
• Daily liaison with Operations is absolutely critical in the smooth running of an In-house operation, thus commitment to communicating daily with them, will ensure that the Service to the client is delivered

Job Requirements - Experience and Education

• Matric (Grade 12)
• Must have a valid Code 08 Driverfs licence (Code 10 advantageous)
• Must have at least 1 yearsf experience in the Logistics Industry
• Local knowledge of areas and neighbourhood
• Knowledge of e-mail etiquette (written communication)
• Computer literacy is essential
• Own reliable transport is required

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Purpose of Role

• On time collections by your couriers
• Recheck the sorting of the team’s shipments
• Check that all needed materials are available in the courier’s bins and/or baskets, including stickers; doorknobs; flyers, vouchers and bags; declaration letters; window envelopes; airway bills (Express, Domestic)
• Hand all shipments, corresponding run-sheets and scanners to the ground couriers in the team
• Ensure couriers leave the station on time
• Leave after the last ground courier (of his team) leaves the station
• Provide feedback on route and load distributions to help the ground operations supervisor update the route on the system
• Decide on the skeleton staff
• Arrange courier’s vacations in coordination with the ground operations supervisor
• Meeting of service levels on delivery side
• All relevant documentation and the speedy follow up of outstanding documentation such as POD's, invoices, delivery and collection sheets, vehicle checklist etc.
• Follow up of all outstanding queries
• Security of cargo, personnel and vehicles

Key Responsibilities
Collections

• Auto-generate collection sheets for the relevant courier(s) and confirm collections allocated on the relevant sheets. Collections to be rescheduled if not for the collection sheet it was allocated to and then allocated to the correct collection sheet.
• Debrief of all outstanding collection sheets as per procedure.
• Check on daily collections
• Follow up immediately on any problems that may cause a problem when collectionsmust be done, e.g. staff shortage, equipment, and size of vehicle. (Route Management)
• Communication with Senior Supervisor / Account Manager on any problems
• Confirmation report to be done prior to couriers returning back to base (Roll Call)
• Quality control of all incoming cargo, check w/bills for dims, client details, account numbers, special instructions etc.
• Scanning in of collections as per procedure (Scan per line, check delivery address for branch collections)
• Report on collection stats daily to Senior Supervisor

Vehicles

• Check on cleanliness of vehicles, inside and out.
• Vehicle checklist to be completed daily by couriers and then checked by the supervisor and then handed to Sean (Fleet Controller)
• Check for any Pod’s, run sheets or other documentation left in the vehicle
• Ensure that all accidents are reported, ensure accident report completed
• Ensure daily that all two-way radios are in good working order
• Ensure that vehicle is equipped with the correct tools. E.g. w/bills, multiple stickers etc.

Staff

• Monitor timekeeping of staff and take the correct disciplinary action where required, with due haste after investigation.
• Monitor the personal appearance of your staff and take action when required
• All documentation relating to leave, sick notes etc. to be completed daily and handed to the Senior Supervisor.
• Assisting the Senior Supervisor in quarterly performance appraisals.
• Seeking ways to assist the staff member in his/her personal problems.
• Counselling of staff members when required.
• Ensure that all staff is well equipped to perform the duties and tasks required.

 Security

• Responsible for the safety of their couriers and vehicles
• Ensure that any vehicle departing base has a communication tool e.g. radio/cell.
• Ensuring that all cargo dispatched is accounted for and are scanned out.
• Ensure that your vehicles all have padlocks where required.
• Notify the Senior Supervisor of any big, high value, or dangerous routes that needs to be covered by extra security.
• Not leaving the base at night until all vehicles and staff are accounted for.
• Responsible for the following areas: Shortages; Damaged consignments; Problem deliveries / missed collections; Bad addresses & Missing documentation.

Minimum Requirements

• Matric (Grade 12) or similar qualification and/or experience
• Must have a valid Code 10 Driver’s license and a valid Public Driver’s Permit (PDP)
• 3 years’ experience as a ground courier
• MS Office applications (Word, Excel, & Outlook)
• Must have at least 1-years’ experience in the Logistics Industry
• Local knowledge of areas and neighbourhood
• Computer proficiency