On any given day, two billion people use Unilever products to look good, feel good and get more out of life.
With more than 400 brands focused on health and wellbeing, no company touches so many people’s lives in so many different ways.
Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and...
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Carry out on line trouble shooting to identify product quality issues and generating of NCA in the event that quality defects are identified.
Carry out monthly checks discarding retention samples that are older than the specified retention period plus one-month.
Maintain an environment of 5s within retention storage area.
Participate in taste panels as approved tester and make decisions on status of products in terms of acceptance or rejection. (Mandatory that person does not smoke due to the negative effect this has on sensory evaluation which is a key component of the job)
Retrieval of samples from retention location and setting-up against Customer complaint sample and preparing all the necessary forms for evaluation.
Evaluating customer complaints against standards and completing evaluation documentation.
Prepare and write reports for consumer services team regarding investigated complaints
Review of ex-factory CRQS data, entry onto SAP and trend and analyse reports
Trending and analysing of CRQS EOLAS reports
Lead problem solving kaizens derived from Q prioritization matrix to obtain zero defects.
Administrative
Daily filling of all reports/forms as listed below·
Retention Sample Register and generating of NCA's.
Weekly reporting consumer/customer complaints
Kaizen review and archiving of documentation to take place every two months.
Interact with QC technicians ensuring that information regarding non-conformance is logged and addressed.
Interact with production in the communications of quality problems identified in the packing process (during shift handovers)
Run all consumer and customer complaint investigations and generates reports for CEC feedback.
KEY REQUIREMENTS
Matric with Maths & Physical Science
Working towards Diploma in Analytical Chemistry or Biotechnology
S4 (Completing or in final year)
Requiring 1-year in-service training
Candidates need to provide their Matric Certificate and Academic Transcript with their CV’s
Basic computer literacy, i.e.: Excel, Word, and PowerPoint
1 -3yrs working experience in FMCG manufacturing
Fully Operational in WCM QC tools and methodology
Working Knowledge of HACCP and GMP's.
Working Knowledge of OHS act and safe operating procedures.
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