Job Opportunities at Ackermans

• We are looking for a Payroll Supervisor to join our team at the Support Centre in Kuils River. In this role, you will be the engine behind our payroll operations, ensuring that thousands of our dedicated team members are compensated accurately and on time.
• As a leader within our HR department, you will bridge the gap between technical payroll administration and high-level financial reporting. You will lead a team of administrators/clerks to uphold our CRISP values while navigating the complexities of large-scale retail payroll across multiple regions.

Knowledge Required:

• Payroll systems experience
• Knowledge of full payroll function, including payroll capturing and reconciliation
• Expert Knowledge of BCEA,PAYE, UIF, Skills Levy Act and ETI
• Working knowledge of integrated payroll
• Basic knowledge of financial administration
• A good understanding of Accounting principles
• Understanding of tax and labour legislation
• SAP Finance module
• Payspace
• Review financial postings- Understanding account structures and clearing of accounts
• Assist with internal and external Audits
• Provision for Leave calculations

Skills required:

• Intermediate to advanced Excel skills
• Strong aptitude for working with figures and reconciling data
• Meticulous attention to detail
• Excellent People Management
• Good Interpersonal skills
• Ability to work independently as well as in a team
• Above average numerical ability
• Analytical thinking
• Able to deal with large volumes of work and work within tight deadlines
• Ability to work under pressure
• Good Organisational skills
• Ability to deal with sensitive and confidential information in a professional manner

​​​​​​​Qualifications required:

Essential:

• Diploma or Degree (Finance or HR)

Preferred:

• BCom Accounting Degree or any other relevant degree.

​​​​​​​Experience required:

Essential:

• 5 years payroll experience, including strong reconciliation experience
• Administrating a large payroll
• 2 or more years supervisory experience

​​​​​​​Preferred:

• 3 -5 years integrated payroll systems experience
• Experience in tax legislation in other African countries
• Experience in running a payroll in other African countries
• Weekly payroll experience
• Reconciliation to Balance sheet experience

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• We're on the lookout for a dynamic Advertising Manager to contribute to the development of Ackermans marketing strategy and drive the implementation of the operational marketing plan. To ensure the company’s positioning as the leading value retailer is consistently reflected in alignment with the overall business strategy.
• Take accountability for executing the operational marketing plan within budget and deadlines, ensuring optimal resource utilization and efficient processes. Maximize the visibility and impact of merchandise and creative design across all consumer touchpoints in line with Ackermans' marketing objectives.

KEY RESPONSIBILITIES:

Strategic Input: 

• Creative Plan
• Media and/or Channel Plan and Allocation
• Activity Calendar

Communication Plan:

• Implement the marketing seasonal plan, including:
• Creative Themes
• Media and/or Channel Plan and Allocation
• Activity calendar and Critical path
• Corporate Identity

Marketing Process: 

• Management of process from handover of the promotional grid and critical path to post campaign analysis
• Improve the efficiency and effectiveness of the marketing process from end-to-end.

Reporting:

• Compilation, analysis, interpretation of the:
• Management Report
• Post-campaign Analysis
• Brand Review
• Competitor Report
• Identification and proposals to address issues and opportunities identified

Management: 

• Financial Management
• Stakeholder Management/ customer focus
• Talent Management

JOB RELATED KNOWLEDGE AND SKILLS REQUIRED

Knowledge:

• An excellent comprehension of the marketing strategies, branding, customer behaviour and principles relevant to value retailing, as well as a practical grasp of the South African advertising and media industry.
• A strong understanding of customer and market dynamics and requirements

Skills:

• Attention to detail, thoroughness and persistence.
• Need to be able to be responsible for a big budget
• People skills are of utmost importance
• Ability to work in a pressure critical environment
• Ability to evaluate customer research, market conditions, and competitor data thereafter to implement marketing plan alterations as appropriate will be an added advantage

QUALIFICATIONS:

• A Degree/National Diploma in Marketing or an equivalent qualification

EXPERIENCE:

• A minimum of 5 years’ experience within a marketing role.
• A minimum of 2 years’ experience at a management level in an Advertising or Marketing role, which specifically includes responsibility for managing a team.
• Experience within retail environment is critical.
• Experience in working across a number of different business units and functions.
• Extensive experience of developing, maintaining and delivering on marketing strategies to meet company objectives

Preferred:

• Proven experience in the successful management of a professional team

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• We are seeking a dynamic Marketeer to execute the promotional calendar from end to end according to guidelines, timelines, specifications and within budget on all the relevant platforms.
• We're a fully in-office team, based at our Support Centre in Kuils River, Cape Town.

So, what will you do? 

Advertising Operational Plan

• Execution and coordination of the Advertising operational plan set out on Promo grid and Seasonal creative.
• On all marketing platforms (ATL, BTL, Digital, PR & social, DM)

Reporting and Administration - Collection, analysis and interpretation of:

• Post-campaign analysis
• Campaign administration and all relevant administration (RMS, Monday.com,filing artwork on MS share-point, media schedule approvals, presentations)
• Budget management

Marketing Strategy focused initiatives/Projects

• Manage and drive competitions, engagement initiatives, activations and innovations in your area

​​​​​​​Management

• Expense Management
• Stakeholder management
• Manage/drive collaboration

What experience and qualification is required?

• A minimum of 3 year's relevant marketing experience gained in a marketing/ advertising/ agency environment. 
• Retail experience
• A Degree/National Diploma in marketing/advertising or an equivalent qualification

KNOWLEDGE required:

• Core marketing and advertising knowledge: Including marketing fundamentals, advertising principles, brand strategy and omnichannel marketing
• Financial services & Product knowledge: Consumer credit basics, customer psychology in finance and regulatory awareness.
• Digital advertising & Analytics which includes performance marketing, customer acquisition & conversion funnels and data analytics.
• Creative & Content Knowledge: Trust-building communication, creative direction, copywriting & messaging, loyalty messaging plus cross-promotion communication.
• Audience & Market understanding: Retail marketing, customer personas and CRM & personalisation.

SKILLS required:

• Strategic and analytical
• Financial marketing
• Digital and advertising
• Creative & Communication skills
• Collaboration & Stakeholder management skills
• Technical & Tool Proficiency: Monday.com, MS, RMS
• Excellent interpersonal, people management, team management & leadership skills
• The ability to work independently, as well as be a team player
• Project management
• Change management
• Problem solving

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• We have an exciting opportunity for an Business Analyst within our Supply Chain Systems Team! This position will be based at our offices in Cape Town, Kuilsriver and will report directly to the Technology Manager.
• By taking on this opportunity, you willplay a significant role within the business by acting as the interface between the Business, Pepkor IT and other information technology suppliers, the vehicle through which optimal business processes and underlying system functionality is developed in order to execute business strategy.

KEY RESPONSIBILITIES INCLUDE:

• Assess and define change requests received from users in Ackermans in relation to business processes and systems. Provision of solutions and support for the implementation thereof.
• Effectively manage change requests from business stakeholders
• Translation of business process and systems requirements into specific projects ensuring solutions are commercially acceptable within the strategic framework.
• Working closely with the Supply Chain Business Process Engineers in order for the Pick and Pack solution to work seamlessly with the operational processes and operational layout of the warehouse
• Provision of effective and timeous support to internal users on processes, systems and technology activities.
• User ongoing support
• Provision of detailed documentation of current information, data and solutions
• Supply users with skills & knowledge of process and systems via training sessions and workshops to enhance culture of super users

JOB RELATED KNOWLEDGE, SKILLS & COMPETENCIES REQUIRED

KNOWLEDGE required:

• A working knowledge of business process mapping tools, preferably MS Visio 

Must be highly proficient in latest versions of MS Office:

• Word  at an advanced level
• Excel at an advanced level
• Powerpoint at an advanced level
• Understanding of Project Management methodologies, preferably PMBOK
• Understanding of Business Analysis methodologies, preferably BABOK
• Commercial understanding of the retail systems environment
• Implementation of business solutions and change management
• Documenting and analysing informational data
• Co-ordinate & project manage the testing
• Fill in and do testing where needed:  Website, PIM, Pick & Pack app

SKILLS required:

• Determine business solutions and assess them for both technical and business compatibility
• Business and functional requirements elicitation
• Strong written and verbal communication
• Presentation of business processes and system solutions to both software developers and the business

The ability to:

• Workshop and facilitate JAD sessions
• Evaluate different business solution options and applying commercial acumen in the decision making process
• Be highly proficient in testing methodology

QUALIFICATIONS AND LEVEL OF EXPERIENCE REQUIRED

QUALIFICATIONS:

• Degree or National Diploma in Supply Chain/Logistics Management, Information Systems, Business analysis or equivalent

Advantageous:

• Bachelor’s degree or National Diploma in Information Technology
• Affiliation to a professional institution for Business Analysis (IIBA)
• Affiliation to a professional institution for Project Management
• BABOK methodology

EXPERIENCE:

Essential:

• Minimum of 5 years’ experience as a Business Analyst with at least 2 years’ experience within the retail, Finance and/or consulting environment
• Business Analyst experience: system analysis, & business process development, including the facilitation of workshops and the preparation of documentation including the mapping of integration diagrams. This will require a close working relationship with the process team
• System support: maintaining an incident management process including resolution management; analysing the nature of incidents; liaising with system developers in order to resolve incidents and provide training and feedback to the business.
• Setup of test scenarios, executing of UAT testing and facilitate the quality assurance of the solution
• Experience in mapping integration processes between new packages, solutions and internal systems
• Drafting training material & train the users on new systems and functions implemented
• Provide input to process team in order to compile operational SOP documentation

Preferred:

• Experience in online commerce and Supply Chain processes.
• Thorough grasp of business fundamentals and strategic priorities & innovation
• Writing business requirements, system requirements and functional specifications according to the BABOK methodology
• Project Management experience in order to manage different roles and responsibilities of internal and external resources contributing to the Supply Chain solution
• Exposure to successful technology systems implementation
• Exposure to change management
• Online Commerce experience

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• We’re looking for a creative and technically minded Packaging Technologist to shape packaging from concept to production across our Apparel and Non‑Apparel ranges.
• In this role, you’ll design packaging that’s cost‑effective, sustainable, on‑brand, and flawlessly executed across the full value chain -ensuring every Ackermans product arrives in-store looking its best and ready to delight our customers.

KEY RESPONSIBILITIES

• To research source and develop new and existing product packaging in accordance with company strategy.
• Structural and graphic design of packaging and labels
• Develop die lines, specs and manage artwork through to print
• Ensure packaging meets brand, functional and sustainability requirements
• Set and maintain packaging specifications
• Lead testing - transit, performance and print quality
• Ensure regulatory compliance
• Work with packaging suppliers on prototypes, tooling, pre-production samples.
• Run RFQs, negotiate costs, and drive value engineering.
• Manage packaging critical paths to ensure on-time delivery.
• Improve recyclability, reduce material usage, and introduce PCR where possible.
• Ensure packaging meets EPR and sustainability targets.
• Partner with Buying, Marketing, QA, and DC Ops to ensure packaging is shelf-ready and operationally efficient
• Support e-commerce and photography with packaging assets and information.

EXPERIENCE REQUIRED

Essential Experience

• Minimum 3–5 years’ experience in manufacturing, retail product technology, or packaging development within Retail, Fashion or FMCG environments.
• Experience creating structural and graphic packaging for apparel and/or accessories in a retail environment.
• Experience in evaluating product packaging samples and providing technical feedback to ensure packaging is fit for purpose and meets quality standards.
• Experience in cost engineering and supplier management related to product or packaging development.

Preferred Experience

• Exposure to production quality auditing and retail production standards.
• General understanding of fashion retail industry practices and product development processes.

​​​​​​​QUALIFICATIONS REQUIRED

Essential:

• Grade 12 Certificate/Matric
• Diploma/Degree in graphic design and/or packaging design

Preferred:

• National Diploma in clothing/fashion design /retail management/clothing production OR
• Bachelor Degree in Consumer Science (with specialisation in Clothing Management), OR
• Certificate in Packaging Technology from the Institute of Packaging South Africa

​​​​​​​JOB RELATED KNOWLEDGE & SKILLS REQUIRED

KNOWLEDGE required:

• Understanding of sustainable packaging principles and environmentally responsible material selection.
• Good working knowledge of production-related health and safety practices.
• Strong understanding of packaging materials (substrates), print processes, and packaging testing standards.
• Relevant legislation (e.g. Country of Origin Labelling Act)
• Knowledge of SABS standards (area specific)
• Supplier base knowledge (capabilities and areas of specialisation)
• Understand of related services – Distribution Centres, Customer Care, Marketing, Stores
• Understanding of retail critical path and buying cycle
• Product Technology processes and standards

SKILLS required:

• Strong project management skills
• Attention to detail & accuracy
• Sound problem-solving and decision-making skills
• Commercial thinking with a focus on cost, quality and timelines
• Creative yet practical approach to packaging
• Proficiency in Microsoft 365, with strong CAD and Adobe Illustrator skills for technical drawings and specifications.
• Excellent command of the English language, verbally and in writing
• The ability to communicate business expectations effectively to suppliers and technical information to non-technical audiences
• Effectively represent the company to external customers, suppliers and stakeholders
• Analytical skills
• Sound planning, organising & time management skills
• Good networking, interpersonal and relationship-building skills
• Negotiating skills
• Good conflict management skills

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Knowledge Skills & Experience

• Excellent customer care and communication skills.
• Accurate and efficient till operating skills with a good track record of overs and unders.
• High standard of work on sales floor in terms of standards.
• Good record of attendance and punctuality.
• Consistent application of Ackermans values, policies and procedures.

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• Be the catalyst for systems excellence! Using your hands‑on experience with buying systems like PLM (with Centric experience being a strong advantage), you’ll equip internal and external partners with the training, tools, and support they need to embrace the Ackermans Buying Strategy and Critical Path.
• This role drives best‑practice adoption and helps teams work smarter, faster, and more confidently across the business.

KEY RESPONSIBILITIES

Systems Training

• Act as the primary trainer for all Buying related systems across Buying, Buying Support, Product Technology and Trend & Design.
• Develop, maintain and deliver structured training programmes for all systems used within the buying function.
• Provide ongoing support and refresher training to ensure teams use systems effectively and consistently.
• Coordinate training workshops across internal and external users using various training platforms.
• Train new and existing team members

New Starter Inductions

• Lead the induction process for all new starters within Buying and Buying Support.
• Ensure new employees receive structured onboarding covering systems, processes and ways of working.

Develop Training Materials

• Develop and maintain training manuals, guides and induction material for buying systems and processes.
• Keep training documentation updated and aligned with current business processes.
• Identify training gaps and opportunities to strengthen team capability.
• Support consistent adoption of best practices across the business.

Support Change Management

• Support users through changes in process or system functionality.
• Provide continuous support after training to ensure adoption of changes.

EXPERIENCE REQUIRED

Essential:

• 2-3 years Buying experience within a retail clothing environment or similar

Preferred:

• Previous experience working with a buying system / PLM - experience with Centric PLM is highly advantageous.
• Exposure to training and/or facilitation

QUALIFICATIONS REQUIRED

Essential:

• A Grade 12 Certificate/Matric
• A relevant degree /qualification in Fashion, Textile Design /Clothing Production/ Product Development /Merchandising, or a related field

​​​​​​​JOB RELATED KNOWLEDGE & SKILLS REQUIRED

KNOWLEDGE required:

• Knowledge of the retail merchandise cycle with regards to Buying
• Knowledge of buying principles & strategies
• Strong understanding of retail work flows, buying process and best practices
• Understanding and exposure to Buying systems / PLM

SKILLS required:

• Strong ability to train, guide, and support users on systems and tools.
• Excellent written and verbal communication skills in English, with the ability to engage confidently at all levels.
• Solid merchant skills and a strong commercial mindset.
• Proficiency in Microsoft 365.
• Outstanding interpersonal skills
• Exceptional planning, organising, and time‑management capabilities.
• Strong networking skills and the resourcefulness to find solutions and support users effectively.
• Ability to build effective working relationships and provide consistent, high‑quality support to system users.
• The confidence to be assertive when required.
• Ability to support and drive change through effective user training and communication.
• Skilled in writing, structuring, and scripting training material / guidelines
• Ability to work both independently and as an effective team player.

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PURPOSE OF POSITION:

• The Project Manager: Planning supports the successful implementation of retail planning initiatives by overseeing system-related projects from inception to delivery. Reporting to the Project Owner, this role ensures deployments, process improvements, and training initiatives are executed efficiently, aligned with organisational objectives, and delivered in close collaboration with third-party partners and internal stakeholders.

KEY RESPONSIBILITIES:

• Lead Planning department systems projects from inception to implementation.
• Oversee system deployments, process improvements, and training initiatives.
• Drive and support change management to ensure smooth adoption of new systems and processes.
• Coordinate closely with third-party partners and the internal systems team to ensure successful delivery.
• Monitor project progress, manage risks, and ensure timely completion of deliverables.
• Act as the central point of accountability for planning project outcomes, ensuring alignment with organizational objectives.
• Foster collaboration across departments and maintain strong stakeholder engagement.

JOB RELATED KNOWLEDGE AND SKILLS REQUIRED:

Knowledge

• Strong understanding of PM methodologies.
• Knowledge of enterprise systems, integration processes, and deployment best practices.
• Familiarity with continuous improvement frameworks.
• Expertise in guiding teams through organisational change, including adoption strategies and stakeholder communication.
• Understanding of departmental workflows, resource allocation, and strategic planning.
• Ability to identify, assess, and mitigate risks across projects

​​​​​​​​​​​​​​Skills:

• Ability to inspire, guide, and coordinate cross-functional teams.
• Strong communication skills to manage relationships with internal teams, third-party vendors, and executives.
• Skilled at working with systems teams and external partners to ensure smooth project delivery.
• Critical thinking and problem-solving to address challenges and optimise processes.
• Clear, professional written and verbal communication for reports, presentations, and training.
• Flexibility to manage multiple projects and adjust to evolving priorities.
• Familiarity with project management tools (e.g., MS Project, Jira, Trello) and data analysis software.

QUALIFICATIONS:

• A relevant Business/Commercial/Retail, Degree or Diploma

EXPERIENCE:

• Proven experience of 5-10 years in a retail planning management capacity, of which 3-5 years should be at a senior level.

CLOSING DATE: 16 March 2026

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• We are in search of a strategic and analytically driven Supply Chain Optimisation Manager to lead the design and continuous improvement of our end-to-end supply chain within a high-volume value retail environment.
• This role is central to translating business and merchandise strategy into scalable, efficient supply chain solutions that ensure product availability, operational excellence, and sustainable cost-to-serve. Partnering cross functionally you will use data insights, process optimisation, and cross-functional collaboration to strengthen service delivery, improve predictability, and build a future-ready, scalable network.

KEY RESPONSIBILITIES:

• Lead end-to-end supply chain design and planning integration to ensure alignment across functions and optimise network performance.
• Develop and implement network and capability strategies to support long-term business growth, capacity readiness and operational resilience.
• Drive process optimisation and flow efficiency initiatives to improve service levels, productivity, and performance.
• Own and continuously refine the cost-to-serve framework, enabling data-driven trade-off decisions.
• Enhance supply chain visibility and analytics to enable data-driven decision-making and performance tracking.
• Integrate cross-functional stakeholders and lead change delivery initiatives to embed sustainable improvements.
• Manage Distribution Centre CAPEX planning and investment programs, ensuring effective governance and return on investment.
• Lead and deliver strategic project management initiatives within scope, time, and budget parameters.
• Build organisational capability through effective talent management, leadership development, and succession planning.

QUALIFICATIONS:

Essential:

• Degree in Supply Chain, Industrial Engineering, Logistics or related field

Preferred:

• Postgraduate qualification in Operations, Engineering or Business
• Retail or analytics certifications

​​​​​​​EXPERIENCE REQUIRED

Essential: 

• 8–10 years supply chain experience within retail or distribution environments
• Minimum 3 years leadership experience
• Proven experience improving supply chain flow, efficiency or network performance
• Strong understanding of retail merchandise lifecycle and inbound-to-store processes
• Experience working across multiple business functions
• Experience in capacity modelling, cost optimisation and capital investment evaluation

​​​​​​​Preferred: 

• Fashion or value retail experience
• Supply chain design, optimisation or transformation projects
• Experience in logistics or network optimisation initiatives

​​​​​​​KNOWLEDGE & SKILLS

Knowledge required:

• Retail merchandise flow and critical path management
• Distribution centre operations and logistics models
• Supply chain analytics and optimisation principles
• Cost-to-serve modelling
• Supply chain systems (WMS, planning systems, reporting tools)

​​​​​​​Key skills and competencies required:

• Strong analytical capability with advanced analysis, problem assessment, and sound judgement
• Strategic thinking and alignment
• Well-developed business acumen
• Effective in stakeholder engagement, influence and management
• Data interpretation and modelling
• High level of independence and accountability in decision-making
• Facilitation and presentation
• Strong problem-solving capability
• Cross-functional collaboration
• Change leadership
• Coaching and talent development