Industry Manager Personal Care and Pharmaceutical at Mayfly Agri (Pty) Ltd

• An established chemical distributor is seeking an Industry/Sales Manager to develop and implement strategies to promote and sell products, while driving business growth through the development of strong customer and supplier relationships, market expansion, key account management, and effective sales forecasting and inventory coordination.

Minimum requirements for the role:

• Must have a relevant Diploma/Bachelors from a recognized technical college or university; A technical qualification would be preferred, but will also consider a commercial qualification
• Previous experience within personal care, pharmaceutical raw materials or related industries would be preferred
• Minimum 3 - 5 years' experience within a speciality chemical environment
• Previous supervisory or team management experience would be advantageous
• Must be proficient in MS Excel (Intermediate to Advanced)
• Must have strong oral and written communication skills with the ability to effectively present information to others

The successful candidate will be responsible for:

• Maintaining and enhancing business growth by developing customer relationships.
• Ensuring call schedules are carefully structured, moderated, and communicated to sales management.
• Maintaining the existing customer base by developing sincere and authentic customer relationships.
• Developing and growing the market through structured market research plans, canvassing new customers, and consistently securing additional sales.
• Ensuring quarterly to half-yearly key customer visits are scheduled with sales management.
• Preparing customized key account customer plans quarterly and communicating them to the sales management team; reviewing and updating plans to accommodate changing customer and market needs.
• Maintaining detailed customer project sheets and preparing them for quarterly reviews.
• Preparing customer contact reports for all customer visits and communicating reports with appointed action items to relevant teams within the business.
• Completing quarterly sales reports with full commentary on customer and market performance changes.
• Preparing and communicating bi-annual sales forecasts and participating in the presentation, moderation, and adoption of this information.
• Actively participating in the exposure and enhancement of the company brand through various customer- and market-centered campaigns.
• Managing all elements relating to maintaining and developing key supplier relationships.
• Completing active supplier reviews to develop and enhance key supplier relationships and activities.
• Introducing, developing, and growing new supplier relationships in line with the business strategic objectives.
• Managing appointed inventory levels, working to limits and optimizing stock carry days and positions.
• Actively participating in all monthly stock forecasting meetings and facilitating price checks and stock orders with suppliers.
• Participating in local stock movement reviews to ensure stock is available in the appropriate markets and distribution centers.
• Forecasting, managing, and reporting on personal business expenses quarterly.