Information Management Specialist at FNB South Africa

Job Description

• To provide expertise, advice and support through the implementation of the organisational information management strategy by facilitating the definition, design and implementation of information management processes, business and technical requirements and solutions.
• Information management encompasses information architecture management, metadata management, master and reference data management, data development management, business intelligence and data warehousing management, content, document and records management, data quality management, data storage and operations management and information security and data privacy management.
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.
• Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Understand internal information management landscape, challenges and maturity level.
• Identify information management requirements.
• Define and implement information management standards and processes.
• Contribute to the development of the overall information management architecture.
• Understand client information management landscape, challenges and maturity level.
• Define and implement approach for specialised Information Management creation.
• Define and implement approach for specialised Information Management integration.
• Integrate Information Management specialisation into other Information Management capabilities.
• Integrate Information Management specialisation into operations.
• Distribute and deliver the specialised Information Management capability.
• Design and setup the specialised Information Management reporting and analysis capability.
• Define and implement Information Management specialisation policies and governance.
• Define and design Information Management specialisation strategy.
• Define the Information Management specialisation architecture.
• Define approach for Information Management specialisation repository management and set up repositories.
• Implement managed Information Management specialisation environment.
• Prevent wastage and identify process improvements to contain and reduce costs.
• Deliver internal and external customer service excellence through adherence to quality service standards.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Ensure implementation of relevant policies, governance and practice standards across the business.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and business's internal compliance procedures and requirements.
• Ensure compliance is adopted in terms of systems and procedures as laid out by business.
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
• Develop, encourage and nurture collaborative relationships across the FRG.
• Represent the BU in the group wide data management workgroups focused on data privacy and records management disciplines.
• You will be the ideal candidate if you meet the following requirements:

Qualifications and Experience required

Minimum Requirements:

• A minimum of three (3) Years experience in a Data\Information Management environment
• Bachelor’s Degree / Advanced Diploma (NQF 7), preferably in Information Systems; IT Business Management, Information Technology, Computer Science or related disciplines
• Proficiency in MS Office or similar tools

Value Added:

• Understanding of the DAMA Principles.  Certification from Data Management Association, namely Certified Data Management Professional (CDMP) – Level 1 or higher, will be an added advantage.
• Exposure and/or involvement in the implementation of Content, Document and Records management solutions, such as SharePoint, among others,
•  Be familiar with records lifecycle, and applicable policies, regulations, and frameworks,
• Exposure and /or involvement in the implementation of data privacy laws (POPIA and related regulatory frameworks)
• General understanding of the master and reference data management discipline
• General understanding of the Payments and Collections