Information Technology (IT) Support Technician (R802A) at The South African Medical Research Council (SAMRC)

Responsibilities:

• Provide first-line support for IT-related issues, including hardware, software and network troubleshooting.
• Manage user accounts, permissions, and passwords in accordance with organizational policies
• Provide basic IT training to staff on using equipment, software and internal system.
• Install, configure, and maintain desktop and laptop computers, printers, and other peripheral devices.

Core Requirements:

• Higher Certificate in Information Technology.
• Recognized Microsoft Certifications
• 3 years’ experience in providing Microsoft Support to end-users

Advantageous:

• Three-year National Diploma / Degree in Information Technology or equivalent.
• 3 – 5 years’ experience providing Microsoft support to end users