Infrastructure Specialist: End User Computing at Capitec Bank

About the role

• We are looking for an Infrastructure Specialist (End User Computing) to join our cross-functional DevOps Workplace team. In this role, you will design, build, and maintain scalable, secure, and cost-effective infrastructure solutions that support 18,000 users and 26,000 devices across our head office and branch network.
• You will work closely with architects, vendors, and internal stakeholders to deliver modern workplace solutions using Microsoft Intune, SCCM, Active Directory/Entra ID, and cloud platforms like Azure and AWS. This role offers hands-on technical work as well as the opportunity to contribute to architectural planning and innovation.

Our ideal candidate has:

• A relevant IT qualification (degree or certifications in Microsoft/Azure/AWS).
• 5+ years’ experience in enterprise end-user computing, covering design, build, and support.
• Proven experience with Microsoft Intune, SCCM, and Active Directory/Entra ID.
• Exposure to cloud platforms (Azure or AWS) for device management and identity services.
• Knowledge of endpoint security, compliance, and automation (PowerShell, Bash, or Python).
• Ability to work in large-scale, multi-site environments with thousands of users/devices.

Purpose Statement

• To build out and maintain optimal, sustainable, resilient, scalable, cost effective and high performing IT Infrastructure that meets the companies vision and objectives.

Experience
MINIMUM:

• Minimum 5 years Information and Communication Technologies experience in the end-user computing environment
• Minimum 3 years design and implementation of desktop hardware, software and management systems servicing the end-user computing environment in an enterprise
• Experience in Cloud Services (Azure, AWS, GCP)

IDEAL:

• 5+ years Information and Communication Technologies experience in the end-user computing environment
• 3+ years design and implementation of desktop hardware, software and management systems servicing the end-user computing environment in an enterprise.

Qualifications (Minimum)

• A relevant tertiary qualification in Information Technology or Information Technology - Computer Science
• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Information Technology or Information Technology - Computer Science

Knowledge
MINIMUM:

Minimum Knowledge

• A thorough and in-depth understanding of:
• End user and distributed IT systems and infrastructure
• Desktop design standards and implementation strategy
• Microsoft Windows operating system architecture and application integration
• Active Directory and Group Policy management
• Security relevant to desktops (using tools like group policy management)
• System Centre Configuration Manager and all supporting product functionality
• Knowledge in scripting tools such as VBScript, PowerShell, Python, JavaScript
• Encryption technologies
• Mobile Device Management
• End User hardware technologies
• End User Infrastructure Service technologies (e.g. Print Management Solutions)
• Documenting of IT systems and infrastructure
• Cloud Services (Azure, AWS, GCP)
• Microsoft 365 Services (Teams, Power Platform, Power BI, O365).
• Microsoft Intune / MAM
• Cloud Management Gateways (Azure SCCM) 
• Object Oriented Language ( C++, C#, Java).
• SQL and NoSQL knowledge.
• Restful API web services.

IDEAL:

• Currently relevant industry cloud solution technologies (e.g. Office 365, Azure)
• Video, Voice and Collaboration services (Polycom, Cisco, Skype / Teams)
• Virtual Desktop Technologies (VDI, Citrix, VMWARE)

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Analytical Skills
• Problem solving skills
• Attention to Detail
• Conditions of Employment
• Clear criminal and credit record