Inside Sales Senior Representative at Schneider Electric

Job Description
Schneider Electric South Africa is looking for a talented and competitive Inside Sales Representative to join their Secure Power Division/IT Business. This role is a combination of Sales skills, Channel Focus, and a structured approach. The main target is to ensure that we develop a strong channel community – Solutions partners and Distributors in Southern Africa

The priority of the position is to support Secure Power Distribution manager and External Account managers into distribution and direct accounts. The measure of these goals would be via the system sales achieved and the customer satisfaction.

Essential Functions:

• 30% • Manage External Partner administration expectations.
• 70% • Manage Internal Sales administration expectations

Key Performance Indicators

• ETA tracking & Communication                                                                                              Weekly.
• Backlog Tracking and Communication – Forecast meeting                                                   Weekly.
• Warranty & RMA claims process forms and information to AM                                           When Req.
• Pricelist – Local and HUB – publish                                                                                        Monthly.
• Local stock check / confirmation Report to team                                                              Every 2nd Monday.
• Report on stock Health management in JOD/Bartlett.                                                          Quarterly.
• Support Stock Forecast                                                                                                         Monthly
• Support Distribution manager with quote                                                                              Daily
• General product and services Communication                                                                     Daily

Detailed Duties & Responsibilities

• Lead generation and prospecting: inbound lead referrals and outbound "cold calls" employing web-based tools
• Research accounts identify key players and distribute company, product and application information to generate interest
• Assist with the management of the commercial contractor market segment and take customer "ownership" position within the commercial projects team
• Management of the sales funnel, product forecasting, backlog management, pricing tool maintenance, implementation of sales-related policy and procedure, fielding and responding to customer information requests
• Assist with the development and maintenance of customer/segment forecasts - financial analysis for revenue/gross margin call, participating in product and supply chain buy/build planning
• Coordinate account support with the Schneider Electric Sales Applications Engineering, Customer Service, Operations and Logistics, and Finance organizations as required
• Manage CPA's and support sales where required
• Quote for small project jobs

Qualifications

• Bachelor’s in information technology or related fields
• At least 5 years of related experience
• Prior experience in an IT Business environment is beneficial
• Excellent customer relations orientation - focus on making Schneider Electric "Easy To Do Business With"
• Strong, fearless phone presence and experience initiating dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Experience working with Salesforce.com or similar CRM
• Ability to multi-task, prioritize, and manage time effectively
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Strong degree of accuracy in work, excellent attention to detail