Intelligence Operative - Houghton at SBV Services (Pty) Ltd.

Description

Exercises Risk Mitigating factors.

• Scrutinise CIT industry incidents to determine trends and communicate trends to management.
• Ensuring correct and relevant information is being gathered from SABRIC, Police, Metro Police and CIT forum members before distributing to Investigators, TSO’s and management.
• Provide support to all TSU Officers on a national basis with regards to additional information requested to address an imminent threat.
• Ensure all incidents, alerts and tested suspicious vehicles are logged on the computer for MIS and trend analysis purposes.
• Ensure effective communication with SABRIC and JOC entities to early identify possible “hot spots” areas and communicate to SBV, Investigators, TSO’s and Cash centres (Nationally).
• Assistance given to identifying SBV cash vehicles during break downs, arranging sufficient support if needed to the team.
• Keep abreast of new technology and systems information (including fault finding) and conduct the applicable research.

Optimise Risk & Assets Incident management.

• Prevention of significant incidents or damages, i.e. detecting trends and timeously escalating intelligence and or information.
• Communication with TSU officers with regards to “Hot Spot” areas identified and SABRIC alert distributed to ensure the mitigation of possible threats.
• Provide assistance on 24 hours in respect of the testing of suspicious vehicles identified to SBV Centres.
• Provide specific ownership records as obtain from Metro Police / SAPS to Investigators on official requests.
• Appropriate utilization of resources, i.e. keeping to the SBV - IT policy with regards to the utilisation of Computers. Not abusing communication mediums such as telephones.
• Correct and Pro-active deployment of resources.

Adherence to standard operating procedure

• Ensure adherence to policies, processes and procedures and that corrective action is taken if necessary.
• Ensure all incidents are dealt with satisfactorily.

Effective Communication.

• Provide Courteous and friendly communication service.
• Liaison with Investigation Management, i.e. reporting incidents or overactive events.

Record keeping and reporting.

• Ensure that all necessary registers in terms of Company procedures are maintained. Ensure that all incidents are recorded in the OB and kept up to date.
• Ensure weekly reports of TSU Officers are recorded and information place on monthly report.
• Ensure the information with regards to suspicious vehicles and information are recorded and compile in reports.

Responsible for ensuring the daily distribution of alerts and armed robbery incidents reported in the CIT industry.

• Ensure that Centres are informed relating to alerts and robbery incidents in the relevant areas as reported from Intelligence network and or the CIT industry.

Enquiries and ad hoc instructions

• Finalising of allocated enquiries. Complete adhoc based instructions as required. Assist / interact and complete instructions with regards to specific project activities when necessary.
• Conducting of information seeking interviews with employees.
• The recruitment of possible agents and informers to provide pro-active information with regards to possible threats.

Requirements

Work Experience

• At least 3 years CPO experience
• At least 2 years control room experience.
• Completed TSU Training. Two (2) years operational experience TSO.
• Sound knowledge of the CIT industry.
• Critical
• Sound Knowledge of the CIT Industry

Education

• Grade 12- or 7-years control room experience on supervisory level.
• Registered with PSIRA
• “Listener” operators’ course
• SDP Course