Internal Client Services- Finance- Debtors Administrator at Deloitte

Job Description

Main Purpose of Job

• Managing outstanding account receivables, generally overdue for more than 30 days.

• Assisting the Interfirm Accountant with the collection of outstanding amounts and allocations of inflows on Interfirm Debtors.

Key Performance Areas:

Strategic Impact

• Completes standard related tasks that impact delivery of the broader team in relation to overall strategy of the service area

Client Impact: External/Internal

• Effectively performs designated routine clerical tasks that impact on the efficient delivery of higher level outputs

Operational Effectiveness

• Is aware of the impact on the team of the quality and timeliness of completion of tasks within the role

Development/Growth of the Team

• Actively works to address identified development areas

Differentiators for this specific role

Manages activities related to Debtor Management, including but not limited to:

• Collection of outstanding receivables and payables between Deloitte Member firms.

• Loads invoices on client portal

• Allocate outstanding inflows to debtors list for Interfirm

• Supports business with adherence to collection policies & procedures where required

• Manage late payments and resolving client disputes

• Notifies business with the latest client updates

• Obtain necessary documents from the Service lines for invoice approvals.

• Dispatches invoices to Deloitte inter-firm and intercompany parties

• Assist Interfirm Accountant with other inter-firm matters

Receipting:

• Provide allocations where required to allocations team

• Responds to client requests relating to company information in relation to collections

• Produces statements (on client request)

Qualifications

Required

• Matric plus Certificate in relevant function

• 1 year

Preferred

• National Diploma or Degree in Finance

• 2 years

Additional Information

Key Competencies Required:

Strategic Impact

• Supports leadership in the delivery of services to clients in line with the defined strategic objectives:

→ Provides support to management in the implementation of change initiatives

→ Works with team to complete work by set deadlines advising manager of any issues prior to deadlines

• Develops relationships with peer group at client to understand their business

• Raises effective solutions to address issues in area of expertise that may enhance / renew service offerings to client

Client Impact: External/Internal

• Independently delivers quality work within area of expertise, within deadlines

• Provides client/s with sound professional advice and support on issues arising within area of expertise without reference to superior

• Applies solutions to technical issues that arise within area of expertise, with minimal input from management

• Proactively researches latest thought leadership within area of expertise and share with team as input to improved delivery to clients

• Communicates regularly with both line manager and client to meet deliverable expectations in specific area of expertise

Operational Effectiveness

• Proactively identifies technical problems that arise that may affect delivery and propose resolutions to address these

• Independently delivers on designated tasks within area of expertise

• Provides line manager with detailed reporting on status of deliverables on a regular basis

• Manages risk in area of engagement in alignment with Deloitte policies and processes

• Reviews own work prior to submission to ensure quality and provide guidance to junior team members on quality standards

Development/Growth of the Team

• Shares expertise and knowledge with team members

• Actively works to address development areas identified

• Coaches / mentors junior team members of the team

• May act as counsellor to junior staff within the Service Line

Budgets/Profitability

• Effective use of time, equipment and resources

 

Differentiators for this specific role

• Ensure that workforce planning forms the foundation of your operational plan, with the cooperation and insight of strategic stakeholders within your business unit.

• Ensure that you become a trusted Talent Advisor within the Business Unit through comprehensive communication and relationship development with key stakeholders.

• Full accountability and ownership of all vacancies within the Business Unit.

• Full accountability and ownership for the entire recruitment process within the business unit, this includes adherence to policies and procedures.

• Full utilisation of the Sourcing Team as the predominant means of obtaining candidates.

• With candidates provided by the sourcing team, builds a healthy and engaged talent pipeline.

• Full utilisation of the Coordination Team

• Through Talent Intelligence and Initiatives ensure that you are able to strategically and proactively identify and build relationships with talent pools.

• Utilise Talent pools as potential sources for the Sourcing Team.

• Ensure that you are consciously and actively marketing the Talent Team, your Business Unit and Deloitte through a variety of mediums and channels, this includes but is not limited to Social Media and Networking.

• Adheres to all policies and procedures relating to the recruitment process and the reporting thereof.

 

Leadership / Behavioural Capabilities

Living our Purpose: Identifies and embraces our purpose and values and puts these into practice in their professional life

Influence: Builds relationships and communicates effectively in order to positively influence peers and other stakeholders

Performance drive: Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results

Strategic direction: Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities

Talent development: Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador

 

Core Professional Technical Capabilities

Technical expert in specific functional area

• Demonstrated capability in interaction at all levels, briefing, analysis and project management skills

• Experience in drafting and delivering presentations

• Good report writing skills

• •Sound financial knowledge and understanding

 

 

Technical Competencies

• Basic knowledge of the standardised routines of the role

• •Basic knowledge of Outlook and programs relevant to the role

 

Behavioural Competencies

             

• Communicates effectively both in writing and verbally

• Good interpersonal skills

• Keen to learn

• Focuses on delivery

• Is adaptable

• Ability to solve basic problems related to specific tasks

• Basic understanding of business