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  • Posted: Aug 30, 2021
    Deadline: Not specified
  • Deloitte is one of the country's leading professional services firms in Southern Africa, and is dedicated to assisting companies succeed in the business environment- whether it be through our tax, audit, consulting or financial advisory services. At Deloitte, we understand that solutions are not just a static one dimensional report, but rather, an integrated...
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    Internal Client Services- Finance- Debtors Administrator

    Job Description

    Main Purpose of Job

    • Managing outstanding account receivables, generally overdue for more than 30 days.

    • Assisting the Interfirm Accountant with the collection of outstanding amounts and allocations of inflows on Interfirm Debtors.

    Key Performance Areas:

    Strategic Impact

    • Completes standard related tasks that impact delivery of the broader team in relation to overall strategy of the service area

    Client Impact: External/Internal

    • Effectively performs designated routine clerical tasks that impact on the efficient delivery of higher level outputs

    Operational Effectiveness

    • Is aware of the impact on the team of the quality and timeliness of completion of tasks within the role

    Development/Growth of the Team

    • Actively works to address identified development areas

    Differentiators for this specific role

    Manages activities related to Debtor Management, including but not limited to:

    • Collection of outstanding receivables and payables between Deloitte Member firms.

    • Loads invoices on client portal

    • Allocate outstanding inflows to debtors list for Interfirm

    • Supports business with adherence to collection policies & procedures where required

    • Manage late payments and resolving client disputes

    • Notifies business with the latest client updates

    • Obtain necessary documents from the Service lines for invoice approvals.

    • Dispatches invoices to Deloitte inter-firm and intercompany parties

    • Assist Interfirm Accountant with other inter-firm matters


    • Provide allocations where required to allocations team

    • Responds to client requests relating to company information in relation to collections

    • Produces statements (on client request)



    • Matric plus Certificate in relevant function

    • 1 year


    • National Diploma or Degree in Finance

    • 2 years

    Additional Information

    Key Competencies Required:

    Strategic Impact

    • Supports leadership in the delivery of services to clients in line with the defined strategic objectives:

    → Provides support to management in the implementation of change initiatives

    → Works with team to complete work by set deadlines advising manager of any issues prior to deadlines

    • Develops relationships with peer group at client to understand their business

    • Raises effective solutions to address issues in area of expertise that may enhance / renew service offerings to client

    Client Impact: External/Internal

    • Independently delivers quality work within area of expertise, within deadlines

    • Provides client/s with sound professional advice and support on issues arising within area of expertise without reference to superior

    • Applies solutions to technical issues that arise within area of expertise, with minimal input from management

    • Proactively researches latest thought leadership within area of expertise and share with team as input to improved delivery to clients

    • Communicates regularly with both line manager and client to meet deliverable expectations in specific area of expertise

    Operational Effectiveness

    • Proactively identifies technical problems that arise that may affect delivery and propose resolutions to address these

    • Independently delivers on designated tasks within area of expertise

    • Provides line manager with detailed reporting on status of deliverables on a regular basis

    • Manages risk in area of engagement in alignment with Deloitte policies and processes

    • Reviews own work prior to submission to ensure quality and provide guidance to junior team members on quality standards

    Development/Growth of the Team

    • Shares expertise and knowledge with team members

    • Actively works to address development areas identified

    • Coaches / mentors junior team members of the team

    • May act as counsellor to junior staff within the Service Line


    • Effective use of time, equipment and resources


    Differentiators for this specific role

    • Ensure that workforce planning forms the foundation of your operational plan, with the cooperation and insight of strategic stakeholders within your business unit.

    • Ensure that you become a trusted Talent Advisor within the Business Unit through comprehensive communication and relationship development with key stakeholders.

    • Full accountability and ownership of all vacancies within the Business Unit.

    • Full accountability and ownership for the entire recruitment process within the business unit, this includes adherence to policies and procedures.

    • Full utilisation of the Sourcing Team as the predominant means of obtaining candidates.

    • With candidates provided by the sourcing team, builds a healthy and engaged talent pipeline.

    • Full utilisation of the Coordination Team

    • Through Talent Intelligence and Initiatives ensure that you are able to strategically and proactively identify and build relationships with talent pools.

    • Utilise Talent pools as potential sources for the Sourcing Team.

    • Ensure that you are consciously and actively marketing the Talent Team, your Business Unit and Deloitte through a variety of mediums and channels, this includes but is not limited to Social Media and Networking.

    • Adheres to all policies and procedures relating to the recruitment process and the reporting thereof.


    Leadership / Behavioural Capabilities

    Living our Purpose: Identifies and embraces our purpose and values and puts these into practice in their professional life

    Influence: Builds relationships and communicates effectively in order to positively influence peers and other stakeholders

    Performance drive: Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results

    Strategic direction: Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities

    Talent development: Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador


    Core Professional Technical Capabilities

    Technical expert in specific functional area

    • Demonstrated capability in interaction at all levels, briefing, analysis and project management skills

    • Experience in drafting and delivering presentations

    • Good report writing skills

    • •Sound financial knowledge and understanding



    Technical Competencies

    • Basic knowledge of the standardised routines of the role

    • •Basic knowledge of Outlook and programs relevant to the role


    Behavioural Competencies


    • Communicates effectively both in writing and verbally

    • Good interpersonal skills

    • Keen to learn

    • Focuses on delivery

    • Is adaptable

    • Ability to solve basic problems related to specific tasks

    • Basic understanding of business

    Method of Application

    Interested and qualified? Go to Deloitte on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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Average Salary at Deloitte
R 305K from 31 employees

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