Internal Client Services- Senior Consultant-Talent Advisor (Future Pipeline) at Deloitte

Job Description

• To build a sustainable and mutually beneficial Talent Relationship with the Business through the provision of Top Talent as well as Talent Intelligence

Key Performance Areas

Differentiators for this specific role

• Ensure that workforce planning forms the foundation of your operational plan, with the cooperation and insight of strategic stakeholders within your business unit.
• Ensure that you become a trusted Talent Advisor within the Business Unit through comprehensive communication and relationship development with key stakeholders.
• Full accountability and ownership of all vacancies within the Business Unit.
• Full accountability and ownership for the entire recruitment process within the business unit, this includes adherence to policies and procedures.
• With candidates provided by the sourcing team, builds a healthy and engaged talent pipeline.

Full utilisation of the Coordination Team

• Through Talent Intelligence and Initiatives ensure that you are able to strategically and proactively identify and build relationships with talent pools.
• Ensure that you are consciously and actively marketing the Talent Team, your Business Unit and Deloitte through a variety of mediums and channels, this includes but is not limited to Social Media and Networking.
• Building talent pools and industry related talent maps
• Sourcing / headhunting by utilising Linkedin Recruiter and other platforms (Boolean searches etc.)
• Adheres to all policies and procedures relating to the recruitment process and the reporting thereof.

Strategic Impact

• Supports leadership in the delivery of services to clients in line with the defined strategic objectives:

1. Provides support to management in the implementation of change initiatives
2. Works with team to complete work by set deadlines advising manager of any issues prior to deadlines

• Develops relationships with peer group at client to understand their business
• Raises effective solutions to address issues in area of expertise that may enhance / renew service offerings to client

Client Impact: External / Internal

• Independently delivers quality work within area of expertise, within deadlines
• Provides client/s with sound professional advice and support on issues arising within area of expertise without reference to superior
• Applies solutions to technical issues that arise within area of expertise, with minimal input from management
• Proactively researches latest thought leadership within area of expertise and share with team as input to improved delivery to clients
• Communicates regularly with both line manager and client to meet deliverable expectations in specific area of expertise

Operational Effectiveness

• Proactively identifies technical problems that arise that may affect delivery and propose resolutions to address these
• Independently delivers on designated tasks within area of expertise
• Provides line manager with detailed reporting on status of deliverables on a regular basis
• Manages risk in area of engagement in alignment with Deloitte policies and processes
• Reviews own work prior to submission to ensure quality and provide guidance to junior team members on quality standards

Development/Growth of Team

• Shares expertise and knowledge with team members
• Actively works to address development areas identified
• Coaches / mentors junior team members of the team
• May act as counsellor to junior staff within the Service Line

Budgets / Profitability

• Effective use of time, equipment and resources

Qualifications
Minimum Qualifications

• Degree

Desired Qualifications

• Postgraduate qualification (relevant to Service Area / Business Management, etc.)

Minimum Experience

• 5 years’ working experience within the relevant function

Desired Experience

• 2 years at Consultant level within the function

Additional Information
Technical Competencies

• Technical expert in specific functional area
• Demonstrated capability in interaction at all levels, briefing, analysis and project management skills
• Experience in drafting and delivering presentations
• Good report writing skills
• Sound financial knowledge and understanding

Behavioural Competencies

• Excellent communication skills, both written and verbal
• Good interpersonal and relationship building skills
• Mentorship and coaching ability with desire to develop self and others
• Strong client delivery focus
• Adaptable, managing change and ambiguity with ease
• Focus on quality and risk
• Problem solving ability
• Good business acumen