Internal Client Services-Senior HRBP Consultant at Deloitte

Job Description
Main Purpose of Job

• Plan, implement and evaluate HR initiatives that support the Business Unit in achieving its strategic objectives.
• Implement HR policies & procedures (standardisation & governance).
• Develop an advisory relationship with the Business Unit.
• Implement change management principles in support of organisational change which impacts our people.

Differentiators for this specific role

• Supports leadership and business with strategic staffing, including manpower planning, talent inventory, and succession planning.
• Ensuring that the performance management process is understood by all the business and that KPC’s align to the business strategy.
• Ensuring that all roles within the Business Unit have role descriptions and that they have been graded.
• Working with Reward specialist to recommend salary bands
• Communicating the reward strategy to the BU and employees
• Ensuring that relevant processes are in place to guarantee data integrity and that HR admin is completed in accordance with defined standards
• Advising business on misconduct, incapacity and operational requirement issues in accordance with legislation and firm policy & procedures; and facilitating the resolution of issues that arise without setting a dangerous precedent or exposing the firm to undue risk
• Displays self-awareness and insight into areas of strength and development; and works with team leader and coach to construct suitable development plan for implementation
• Participate in and contributes to firm-wide P&P projects with a view to assist in the design of processes, best practices, etc.

Key Performance Areas:
Strategic Impact 

Supports leadership in the delivery of services to clients in line with the defined strategic objectives:

• Provides support to management in the implementation of change initiatives
• Works with team to complete work by set deadlines advising manager of any issues prior to deadlines
• Develops relationships with peer group at client to understand their business
• Raises effective solutions to address issues in area of expertise that may enhance / renew service offerings to client 

Client Impact: External / Internal

• Independently delivers quality work within area of expertise, within deadlines
• Provides client/s with sound professional advice and support on issues arising within area of expertise without reference to superior
• Applies solutions to technical issues that arise within area of expertise, with minimal input from management
• Proactively researches latest thought leadership within area of expertise and share with team as input to improved delivery to clients
• Communicates regularly with both line manager and client to meet deliverable expectations in specific area of expertise 

Operational Effectiveness

• Proactively identifies technical problems that arise that may affect delivery and propose resolutions to address these
• Independently delivers on designated tasks within area of expertise
• Provides line manager with detailed reporting on status of deliverables on a regular basis
• Manages risk in area of engagement in alignment with Deloitte policies and processes
• Reviews own work prior to submission to ensure quality and provide guidance to junior team members on quality standards

Development/Growth of Team

• Shares expertise and knowledge with team members 
• Actively works to address development areas identified
• Coaches / mentors junior team members of the team
• May act as coach to junior staff within the Service Line

Budgets / Profitability

• Effective use of time, equipment and resources

Qualifications
Minimum Qualifications

• Degree 

Minimum Experience

• 5 years’ working experience within the relevant function
• 2 years at Consultant level within the function

 Additional Information

Technical competencies

• Technical expert in specific functional area 
• Demonstrated capability in interaction at all levels, briefing, analysis and project management skills
• Experience in drafting and delivering presentations 
• Good report writing skills
• Sound financial knowledge and understanding

Behavioural

• Excellent communication skills, both written and verbal
• Good interpersonal and relationship building skills
• Mentorship and coaching ability with desire to develop self and others 
• Strong client delivery focus
• Adaptable, managing change and ambiguity with ease
• Focus on quality and risk
• Problem solving ability
• Good business acumen

Talent Standards: 

• Living our Purpose- Identifies and embraces our purpose and values and puts these into practice in their professional life
• Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
• Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
• Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
• Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador