Trending Jobs at Airports Company of South Africa Limited (ACSA)

Key Performance Output

The successful candidate, reporting to the Senior Manager Corporate Services, will be responsible for the following:

• Provide input into the integrated Communications strategy, objectives, principles and implementation plans.
• Implement an internal communications review process (assess impact and engagement) and ensure compliance across the business.
• Manage all internal communication platforms and innovate to introduce new and viable improved platforms.
• Develop and execute internal communications strategies and plans focused on corporate priorities and goals.
• Responsible for driving and sustaining messages and coordinating with Corporate Affairs Business Partners across the organisation.
• Manage communication channels and ensure maintenance thereof – e.g. ACSA Website, etc.
• Create and establish platforms for improved engagement with stakeholders.
• Deploy and embed brand within the organisation, creating a culture that instils a sense of pride among employees, in working for and a desire to be brand ambassadors for the organisation 
• Provide internal communications for projects that impact the organisation ensuring minimal business disruptions.
• Develops communication materials using a variety of tactics (written communications, presentation materials, Zoom and other platforms, town halls, small group meetings, etc.) to articulate key message.
• Act as a single point of contact and custodian of corporate information, coordinating closely with Business
• Define feedback system to manage evaluation of communications effectiveness. Be agile in delivering internal communications.
• Helps create a best-in-class internal communications function across the organisation that fuels employee engagement, influences connectivity and culture, positively impacting all offices
• Assists in writing and editing impactful and engaging content that effectively describes and promotes Diversity & Inclusion, Recruitment, Professional Development, Human Resources and other programmes and initiatives in support of ACSA’s goals and culture.
• Works with appropriate personnel to create and maintain content for employee communication channels, and partners with the broader Communications and IT teams to explores/recommends new channels or technologies where possible.
• Provide support to the broader communications team at all times as internal communications is one pillar of the broader Communications strategy.
• Provide input into operational budget, monitor and conduct forecasting.
• Manage and monitor the communications budget as well as any service providers in the communications space to secure a clean audit.
• Support and collaborate with the broader Corporate Services team across various projects.
• Develop project - specific plans when required and support implementation.
• Adhere to and ensure adherence to statutory regulations, organisational standards, policies and procedures.   
• Report non-compliance and implement corrective actions to ensure compliance.
• Identify potential reputation and brand risks and make recommendations for remedial action. 
• Ensure adherence to corporate branding requirements.
• Compile and submit relevant reports both monthly and quarterly or as and when required by the Senior Manager Corporate Services.
• Supervise and monitor service provider according to contract requirements. Draft terms of Reference and support the procurement and contracts management processes.

Technical Skills and Experience

The following skills and experience or the equivalent of such will be required: 

• A Bachelor Degree in Marketing / Communications / Public Relations is essential
• Post Graduate Degree in Communications is preferable
• 3 to 5 year’s operational experience in Public Relations or Communications or any other relevant experience.
• Intermediate working knowledge of MS Office applications.
• Knowledge of applicable legislation