Internal Customer Support - Kempton Park at Jonsson Workwear

The main responsibilities of the role include:

• Understanding customer needs and connecting them to the right solutions.
• Have a good understanding of the capacity and work in progress in the customisation facility.
• Create a connect between our stores and the Customisation Leader to ensure both stakeholders are aware of anticipated orders. 
• Building and maintaining strong relationships with our stores.
• Engaging directly with stores around any queries and concerns.
• Available to work overtime when required.

The experience we’re looking for:

• Experience in a similar role focused on looking after customers.
• Well-spoken with an excellent telephone manner.
• Fluent in spoken and written English.
• Proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro and WMS.
• Experience working in a production environment advantageous.