Internal Sales- Bloemfontein at ACDC Dynamics SA

Key Performance:

• Advise technical information
• Must have great communication skills to properly explain and relate complex technical issues to customers with significantly less technical training.
• Follow up on back orders.
• Investigate potentially serious situations and implement corrective measures.
• Queries and general administration
• Up & Cross Selling including promotion of specials (to supply evidence and regularity)
• Relationship and co - operation with external and internal sales team and other departments
• Building and maintaining customer relationships
• Request stock and follow up with relevant departments
• Promote solar specials
• Assisting in retail store when required
• Answering incoming calls & mails
• Resolving issues and or queries

Requirements:

• Matric
• Accuracy in execution of tasks
• 3 years of sales experience
• Sales/Technical experience