Internal Sales - Pretoria at Motus Aftermarket Parts

The purpose of the job is to offer reliable support to the sales team and help improve efficiency as sales volume increase. Responsible for maintaining regular contact with large customers, ensuring that all sales documents and agreements are completed before they are filed and updating customer information.

 Requirements and Experience

• Degree in marketing, business, or related field.
• Basic understanding of sales principles and customer service practices
• 2-3 years Motor industry experience

 Duties and responsibilities 

• Working with the sales team, such as the sales manager, managing director to ensure the efficiency of the department
• Welcome and engage in conversations with customers, help them as needed
• Collaborate with Sales team to monitor active purchase orders and make sure that orders are completed on time
• Update customer records in the company database as required
• Maintain customer satisfaction through superior service
• Giving advice and guidance on product selection to customers
• Reporting discrepancies and problems to the superior
• Adhere to company guidelines and procedures
• Report any inventory or service issues to superiors
• Update clients/customers on the progress of their product
• Answering queries from customers